Job Description Office Administrator:

40 hours per week This position supports the CEO/President, office manager, production manager and sales team of Mike's Handymen. A customer facing role. This person answers phones and emails, scheduling site visits to complete customer estimates. This role also includes walking customers through the process of approving their estimate. This person will schedule approved work with customers. This person will be in regular contact with the CEO/President, production manager, office manager and sales team. This role is responsible for record keeping for new and existing customers.

Tasks:

Interact with customers both on the phone and via email Schedule site visits for projects Guide customers through the process of approving bids and scheduling Complete contracts with customers Send Invoices Collect vendor invoices and send checks once written Process payments Schedule approved work once material is ordered Keep subcontractors informed and up to date with insurances and w9 forms Manage building cleaning Other duties as assigned

Required:

High School Graduate Professional phone etiquette Professional customer service skills Detail oriented

Preferred:

1 year working experience in an office environment