Job Objective:

To support the ministry and operations of The Salvation Army serving Buchanan County by managing the administrative and business functions of the St. Joseph Corps and by providing emergency assistance case work to individuals and families.

Essential Functions:

Office Manager Duties

General Administration Pick up and process mail

Receive, screen and direct incoming telephone calls and assist callers with their needs

Provide data entry, typing and general clerical support

Attend community meetings as requested by the Corps Officer or as warranted

Prepare materials for Advisory Board meetings and record meeting minutes

Assist with seasonal and special activities as assigned

Compile records and prepare reports and statistics as assigned

Make recommendations to management for improvement in community services Finance, Grants and Property Assist with grant applications as requested; maintain grant reports and assure compliance; and assist with outside grant reviews as required

Prepare invoices, ensuring proper coding and timely delivery to the DHQ Corps Accounting Center (CAC), at least weekly

Prepare and deliver weekly bank deposits and provide deposit information to DHQ CAC in a timely manner

Review invoices and checks for proper documentation and authorization

Work with DHQ CAC to respond to and adjust accounting functions in accordance with auditors' recommendations and findings

Perform other accounting processes, assist auditors, assist the Advisory Board and Finance Committee, and participate in budget preparation as directed Human Resources Review employment and staff change-of-status requests and obtain Corps Officer approval prior to submission to the DHQ Human Resources Department

Maintain employee files

Review and track employee benefit requests and advise supervisors regarding employee benefits

Advise supervisors monthly of employee birthdays

Assist with incident reports and claims

In conjunction with the Corps Officer, manage HR-related processes including employment, terminations, performance reviews, corrective actions and workers' compensation claims Payroll Ensure accurate and timely submission of time reports to DHQ for processing and oversee accurate approval of departmental time sheets

Upon receipt of payroll reports, review and enter the payroll ledger into payroll system

Review employee medical, life and volunteer benefit costs against enrollment documentation and Salvation Army invoices and enter information into payroll system

Maintain salary worksheets and grant payroll reports to support grant reporting

Assist supervisors with managing approved employee hours and provide salary information to management for overtime, budgets and reporting requirements

Assist with fiscal year-end accruals and review year-end vacation accrual and annual salary increase worksheets Staff Supervision Supervise operations employees and volunteers serving at the St. Joseph Corps

Advise and assist program manager as needed

Respond to personnel questions as appropriate

Conduct annual performance reviews for supervised staff and assist with other reviews as requested

Receive and investigate employee complaints related to operations policy and recommend appropriate responses and actions to the Corps Officer Emergency Assistance Case Worker Duties Receive and assist individuals contacting or visiting The Salvation Army for emergency assistance services

Screen potential clients for immediate emergency assistance needs

Pre-qualify requests for emergency assistance for individuals and families, including determining eligibility through scheduled appointments, interviews, contact with third-party sources, and evaluation and verification of information

Make referrals to other agencies in accordance with Salvation Army guidelines and procedures

Assist clients in completing applications for emergency assistance, commodities, Christmas sign-ups and related services

Track monies spent from grants including Salvation Army designated funds and other emergency assistance funding sources

Maintain an accounting of funds received and distributed through the emergency assistance account using spreadsheets, supporting documentation and MAAC Link

Assist the Corps Officer in preparing annual grant files for submission and maintain required documentation

Submit monthly statistical reports of emergency assistance transactions to the Corps Officer for entry into The Salvation Army Statistical System

Establish and cultivate professional relationships with other helping agencies in the community

Work closely with the case manager and refer appropriate clients to POH

Coordinate and assist with seasonal outreach in collaboration with officers, staff and other agencies

Purge and store case files annually

Refer clients to the Corps Officer when spiritual assistance is requested or appropriate

Complete other assignments as directed by the Corps Officer in support of assisting clients toward self-sufficiency Christmas Maintain the Golden Volunteer database ensuring all kettle sight information is up to date

Provide volunteer reports to kettle coordinator Input daily income and other needed data for kettle locations

Minimum Qualifications:

Education:

Post-secondary degree in business, management, human services or a related field preferred. Relevant training, education and work experience may be substituted where it provides an equivalent knowledge base.

Experience:

Minimum four years of relevant experience, including experience in office/business administration. Experience working with low-income and diverse populations and providing human services or emergency assistance is preferred.

Certifications/Licenses:

Must complete The Salvation Army's Caseworker Certification Program within 90 days of assuming case worker responsibilities.

Skills/Abilities:

Ability to effectively work alongside and supervise employees and volunteers with varied backgrounds and personalities

Sound judgment and decision-making ability

Positive interpersonal skills and the ability to relate to clients with dignity, respect and a non-judgmental manner

Ability to communicate effectively, orally and in writing

Ability to work independently and collaboratively with staff, volunteers and community partners.

Proficiency with Microsoft Office products and the ability to operate essential office equipment and applicable information systems

Supervisory Responsibility:

Operations employees, volunteers, and others as deemed appropriate by the

Corps Officer Physical Requirements:

Include speaking, hearing and vision ability; manual dexterity; lifting, pulling and pushing materials up to 50 pounds; bending, squatting, walking and standing; and extended periods of sitting while performing office and case work functions. Reasonable accommodation may be made to enable individuals to perform the essential functions.

Travel:

None Driving:

Driving is required; must possess a valid driver's license from the state in which you reside. Must be approved through The Salvation Army Fleet Safety Program to drive either a Salvation Army or personal vehicle on Salvation Army business.

Working Conditions:

Work is performed primarily in a typical office environment and includes regular interaction with employees, volunteers, clients and members of the public. All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

The Salvation Army Mission:

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

Full Time Position - 40 Hours per Week

Benefits Eligible - Medical, Vision, Dental Insurance; Life Insurance; Supplemental Insurance; Retirement Plans; PTO