A Business Office Manager manages the day-to-day administrative tasks required to keep a business office running smoothly. Responsible for paperwork, processing invoices, maintaining databases, collecting expense data, recruiting and training employees, and stocking office with supplies.
The Business Office Manager directs the overall administrative, billing, accounting, and payroll functions of the Business Office in accordance with all applicable laws and regulations.
Education, Experience, and Licensure Requirements:
Must have a minimum of a high school diploma Two (2) years of office management experience preferred One (1) year in SNF required
Specific Job Requirements:
Must have the ability to plan, organize, develop, implement, and interpret the programs, goals, objectives, policies, and procedures as well as the laws, regulations, and guidelines governing the business office functions in a skilled nursing facility Must possess the ability to make independent decisions when circumstances warrant such action Must be knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in SNF Must have the ability to implement and interpret the programs, goals, objectives, policies, and procedures of the department Must perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation Maintains professional working relationships with all associates, vendors, etc. Maintains confidentiality of all proprietary and/or confidential information Must understand and follow company policies including harassment and compliance procedures
Essential Functions:
Must be able to manage and oversee patient accounts Must be able to recruit, select, hire, train, evaluate, counsel, and supervisor business office staff Must be able to effectively manage and operate within budget Must exhibit excellent customer service and a positive attitude towards patients Must demonstrate dependable, regular attendance Must be able to concentrate and use reasoning skills and good judgment Must be able to communicate and function productively on an interdisciplinary team Must be familiar with Medicaid and Medicare Must be able to read, write, speak, and understand the English language Must be familiar with
