Office Manager TrueCare Dentistry | Cary, NC About TrueCare TrueCare Dentistry is a 2-provider fee-for-service dental practice located in Cary, NC. We pride ourselves on delivering high-quality cosmetic and restorative dentistry with a strong focus on clinical excellence and personalized patient care. We're looking for an office manager who thrives in a collaborative, detail-oriented environment. The Role We're seeking an experienced Office Manager to lead the day-to-day administrative operations of our practice. You'll be the operational backbone of TrueCare—solving problems, coordinating teams, managing vendors, and ensuring everything runs smoothly so our clinical team can focus on patient care. Key Responsibilities

Front Desk Operations:

Check-in/check-out procedures, patient flow/scheduling, and front desk team coordination

• Fill in for any front desk position that may be open due to sickness, vacation, etc to maintain the front desk flow

Accounts Receivable Management:

AR aging, follow up on outstanding patient and insurance balances, and optimize cash flow (we have a dedicated insurance coordinator)

Vendor Management:

Maintain vendor relationships, coordinate orders, negotiate terms, and track office supplies and equipment

Payroll Administration:

Process/submit payroll, maintain employment records, and ensure compliance with payroll requirements

Continuing Education Coordination:

Organize and schedule CE courses and conferences for the clinical team as needed

Problem Solving:

Identify operational bottlenecks, troubleshoot issues, and implement solutions/protocols to improve efficiency

• Conduct morning and monthly office meetings
• Manage necessary HR scenarios (hiring and firing), as well as any disciplinary actions

Systems Oversight:

Manage practice management systems (Dentrix), maintain/oversee patient records, and ensure data entry accuracy

Team Support:

Collaborate with all staff members and doctors to provide administrative support, and help maintain a positive team environment

• Corroborate with accountant as necessary

What We're Looking For Must-Have:

• 2+ years of experience in a dental office management or administrative role
• Proficiency with Dentrix or similar dental practice management software
• Strong organizational and multitasking skills with attention to detail
• Excellent written and verbal communication skills
• Ability to work independently and solve problems proactively
• Comfortable with Microsoft Office and standard business systems What We Offer You
• Competitive salary (commensurate with experience)
• Full-time/4 days a week, on-site position with a supportive 2-provider team
• Full benefits package including health insurance, vacation, PTO, 401K and profit sharing
• Opportunity to shape operations and systems in a growing practice How to Apply Ready to join our team?

Please submit your resume and a brief cover letter explaining why you're the best applicant for this role. Include any relevant experience with dental software and practice operations.

Contact:

Belinda | TrueCare Dentistry | 431 Keisler Drive, Cary, NC bperkins@truecaredentistrync.com

Pay:

$28.00 - $38.00 per hour Expected hours: 34.0 per week

Benefits:

401(k) 401(k) matching Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance

Work Location:

In person