Front Office Administrator OC Awning is looking for a friendly, organized, and detail-oriented Front Office Administrator to join our team. This role serves as the first point of contact for our customers while helping support the day-to-day operations of a busy and growing company. Customer service is our top priority, and we're looking for someone who genuinely enjoys helping people and keeping things organized. Responsibilities Answer phones and assist customers with professionalism and enthusiasm Schedule appointments, service calls, installations, and measurements Communicate with customers, field crews, and office staff Order materials and track deliveries Maintain customer records and project documentation Assist with office organization and administrative tasks Help keep schedules, projects, and communication running smoothly Support management with various operational and administrative projects What We're Looking For Strong customer service skills Excellent organizational abilities and attention to detail Positive attitude and professional communication skills Ability to multitask in a fast-paced environment Dependable and self-motivated Comfortable learning new software and systems Someone who takes pride in doing things correctly the first time Why Join OC Awning? Family-oriented company culture Supportive team environment Stable, year-round employment Opportunities to learn new skills and take on additional responsibilities A growing company where good people can continue to grow professionally We're looking for someone who enjoys being part of a team, takes ownership of their work, and wants to build a long-term career with a company that values reliability, customer service, and attention to detail.

Pay:

$18.00 - $25.00 per hour Application Question(s): How many years of customer service do you have? How many years of administrative or office experience do you have? Tell us about a time you caught a mistake before it became a larger problem. What did you notice, and what action did you take? What is something you've become really good at that was not originally part of your job description? What motivated you to learn it? Tell us about a time you made a mistake at work. How did you handle it, and what did you learn from the experience? What type of workday leaves you feeling the most satisfied and accomplished? Imagine the phone is ringing, a customer is waiting at the front desk, a crew member needs an answer, and you have an important email to send. Walk us through how you would prioritize those situations. Tell us about a time you saw a problem that nobody had asked you to solve. What was the problem, and what did you do? What do you believe separates a good employee from a great employee? Describe a piece of constructive feedback you received that ultimately helped you improve. When working on a team, what role do you naturally find yourself taking on? We all have tasks we enjoy more than others. Tell us about a responsibility you've had that you didn't particularly enjoy but still made sure was done well. How did you approach it? Describe your experience managing multiple priorities, schedules, customer requests, and unexpected issues in a fast-paced environment. How do you stay organized when everything feels urgent? Which software programs have you used regularly in a professional setting? Please describe how you used them rather than simply listing them. This position requires regular communication with customers, field crews, vendors, and management. Are you comfortable adapting your communication style depending on who you're speaking with?

Work Location:

In person