Are you experienced in driving Revenue Cycle Management (RCM) performance at the center level, with a focus on measurable outcomes?
Can you lead and improve all aspects of the revenue cycle—from pre-admission through discharge—to maximize timely and accurate revenue collection?
Do you thrive in a collaborative environment, working closely with Market leaders and support teams to achieve positive accounts receivable (AR) outcomes?
Are you confident in identifying training needs and communicating them effectively to ensure continuous performance improvement across your team?
Do you consistently demonstrate a strong understanding of your responsibilities and ensure tasks are executed with attention to detail and timeliness?
Are you comfortable working cross-functionally with departments like Admissions, Clinical Reimbursement, and Social Services to maintain accurate and compliant patient account management?

Does this sound like you? If so, apply to join our team as a Business Office Manager and take the lead in driving financial excellence at the center level! This is more than a back-office role — it's a key leadership position where your skills in revenue cycle management, people development, and process execution will directly support our mission of delivering exceptional care.

What You'll Do:

As a Business Office Manager, you'll oversee the full spectrum of revenue cycle management functions — from pre-admission to discharge. Your focus will be on optimizing collections, ensuring compliance, and leading a high-performing business office team that may include Assistant Business Office Managers, Bookkeepers, and Receptionists.

You will:

Lead day-to-day revenue operations including census management, billing, collections, adjustments, and Medicaid tracking.
Collaborate across departments including Admissions, Clinical Reimbursement, and Social Services to ensure accurate and timely patient account management.
Act as a financial liaison during the resident journey — from conducting financial interviews during admission to assisting with discharge obligations.
Support compliance with state, federal, and corporate guidelines — including cash handling procedures and segregation of duties.
Use your expertise in revenue cycle performance metrics (bad debt, cash collections %, AR aging, and DSO) to identify challenges and develop sustainable, action-oriented solutions.
Partner with Market RCM leaders to align with broader business office initiatives and access tools and support as needed. Qualifications
A high school diploma or equivalent is required
A degree or post-secondary education or additional coursework in accounting or finance is preferred.
At least five years of experience in billing and collections is required - experience in billing and collections in a long-term care setting is preferred.
A strong understanding of RCM systems, processes, and performance metrics.
A collaborative mindset with the ability to lead and develop a business office team.
Confidence and professionalism in working with residents, families, and center leaders. Benefits
Variable compensation plans
Tuition, Travel, and Wireless Service Discounts
Employee Assistance Program to support mental health
Employee Foundation to financially assist through unforeseen hardships
Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off
Free 24/7 virtual health care provided by licensed doctors for all Anthem medically-enrolled employees and their immediate family members
On-Demand Pay Program that allows for instant access to a portion of the money you've already earned We also offer several voluntary insurances such as:
Pet Insurance
Term and Whole Life Insurance
Short-term Disability
Hospital Indemnity
Personal Accident
Critical Illness
Cancer Coverage Restrictions apply based on collective bargaining agreements, applicable state law and factors such as pay classification, job grade, location, and length of service.

Posted Salary Range USD $24.00 - USD $27.00 /Hr.

Qualifications:

A high school diploma or equivalent is required
A degree or post-secondary education or additional coursework in accounting or finance is preferred.
At least five years of experience in billing and collections is required - experience in billing and collections in a long-term care setting is preferred.
A strong understanding of RCM systems, processes, and performance metrics.
A collaborative mindset with the ability to lead and develop a business office team.
Confidence and professionalism in working with residents, families, and center leaders.

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