Home Care Office Manager

Who We Are At El Castillo Life Plan Community , we've been serving seniors in Santa Fe with dignity, warmth, and excellence since 1970. Our community includes independent living, assisted living, memory care, intermediate nursing, and Home Care —providing a full continuum of care in a serene and supportive environment. We're seeking a self-motivated, detail and organizationally focused, people and team oriented, and enthusiastic individual to join our mission-driven organization!. If you have a great personality, value integrity, and enjoy working with people and are professional, this could be what you are looking for. What You'll Do As a Home Care Manager at El Castillo, your responsibilities will include, but are no limited to: Overseeing daily operations of the Home Care Program Supervising Personal Care Assistants. Managing fiscal responsibilities; such as billing Communicates with families of residents Coordinates with other departments to ensure both resident and employee satisfaction Other duties as assigned. Pipeline Management and Accountability Maintain accurate and current CRM records for all assigned leads and prospects Track and manage pipeline activity to ensure consistent progress toward deposit and move-in Provide weekly pipeline updates including lead status, deposits, and move-in projections Maintain consistent follow-up with prospects until a clear outcome is reached

What We Offer Competitive Pay:

Starting at $70k annually. Employee referral bonuses! Paid Training & Continuing Education Comprehensive Benefits Package (Health, Dental, Vision, Life, Retirement) Supportive Team Environment where your voice is valued On-site parking

Flexible Scheduling:

Paid Time Off; Vacation, Sick Time, and Floating Time. Requirements Associate's degree ( Business, Marketing, and or communications) Bachelor's degree preferred. 3-5 years of medical office or home care managment experience Bilingual (English/Spanish) preferred. Why El Castillo? We're more than a workplace, we're a community. Our residents and staff form meaningful connections, and we take pride in our commitment to excellence in aging services.

Job Type:

Full-time Pay:

From $70,000.00 per year

Benefits:

Dental insurance Flexible schedule Health insurance Life insurance Paid time off Retirement plan Vision insurance Application Question(s): All new hires are required to submit a background check. Do you have any issues or concerns if this is done?

Education:

Associate (Required)

Experience:

medical office or home care management: 5 years (Required)

License/Certification:

Driver's License (Required) Ability to

Commute:

Santa Fe, NM 87501 (Required)

Work Location:

In person