Fairfield Inn Las Vegas North is looking for a Front Office Supervisor to join the team.
Responsibilities:
Supervise and lead an excellent front desk operations through elevated Guest Satisfaction Surveys and brand standard requirements. Provide and complete all group business for sleeping rooms. Follow up on all group blocks. This includes making courtesy calls to groups reminding them of their cut-off dates, etc. Enter group reservations, ensure that any special requests are met and the group needs are properly accommodated. Knowledgeable of all current emergency policies and procedures. Monitor market and front office inventory and assist with orders when needed. Cover front desk shifts as needed. Perform any other duties as assigned by management.
QUALIFICATIONS
Must be able to speak and understand English. Be able to reach, bend, stoop and frequently lift up to 25 pounds without assistance. Be able to work in a standing position for long periods of time. Strong oral and written communication skills. Must be able to multitask and have exceptional organizational skills.