Office Administrator Epic Club Crawls LLC North Las Vegas, NV Job Details Full-time From $20 an hour 5 days ago Benefits Health insurance Paid time off 401(k) matching Employee discount Retirement plan Qualifications Bilingual Administrative experience Attention to detail Multi-line phone systems Office management Full Job Description We are looking for a friendly, organized, and dependable Office Assistant to join our team. This is a fast-paced, customer-focused position that involves answering a high volume of phone calls and emails, assisting customers with bookings, and helping keep daily office operations running smoothly. We are looking for someone with great customer service, stays organized under pressure, genuinely enjoys helping customers, and someone who is a natural problem solver. Responsibilities Answer a high volume of incoming phone calls with excellent phone etiquette Monitor and respond to customer emails throughout the day Assist customers with questions, reservations, and event bookings Process and manage bookings across multiple online platforms Provide excellent customer service before and after booking Help customers choose the right events or services for their needs Assist with basic sales and converting inquiries into bookings Assist with general office management and daily administrative tasks This is a full-time position: Wednesday through Sunday. (Days off: Monday and Tuesday) The right person for this position is: Friendly, professional, and confident on the phone A strong problem solver who can think independently Customer-service focused and patient Comfortable with some sales and recommending services Highly organized and able to multitask Comfortable working with computers and learning different booking platforms Detail-oriented and dependable Able to work in a fast-paced environment Experienced with multi-line or high-volume phone systems Proficient with Microsoft Office; strong Excel skills are a plus Bilingual is a plus, but not required Previous office, administrative, customer service, reservations, hospitality, or sales experience is preferred.

Pay:

From $20.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) matching Employee discount Health insurance Paid time off Retirement plan

Work Location:

In person