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Family Service League

OFFICE MANAGER

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What they do

An Office Manager directs administrative staff and manages workflow in a business office. Supervises clerical work, tracks office supplies, oversees maintenance for office equipment and manages budget for office expenses. May hire and train staff.

$65,396 / year median in New York

+2% projected growth

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Job Description

Established in 1926, Family Service League is a social services agency transforming lives and communities through mental health, addiction, housing, and essential human services with more than 60 social service programs in over 20 locations.
SCHEDULE
Monday
  • 9:00am-5:00pmTuesday
  • 9:00am-5:00pmWednesday
  • 1:00pm
  • 9:00pmThursday-9:00am-5:00pmFriday
  • 9:00am-5:00pm
SUMMARY:
Family Service League is seeking a full-time Office Manager to work in our Family Recovery Center in Bay Shore, NY. The Office Manager is responsible for overall operations of the clinic. Responsibilities include ensuring efficient use of the Electronic Medical Record including scheduling and integrity of data. The Office Manager manages site supplies, office availability, site maintenance, job postings, and technology. The Office Manager must coordinate services from outside vendors. We offer a generous benefits package including the following:

Health and Dental InsuranceVision InsuranceFlexible Spending Account (FSA)Retirement Savings Plan with a 5% employer contributionLife and AD&D InsuranceGenerous PTO (paid time off)Up to 11 paid HolidaysPaid Sick LeaveStudent Tuition Remission ProgramEmployee Assistance Program (EAP)Company paid Short-Term and Long-Term DisabilityEmployee Discounts and more!
RESPONSIBILITIES
The Office Manager will oversee staff, including recruiting, hiring, developing, and conducting supervision and performance appraisals.

Manage a fast-paced front office with heavy foot traffic and a high call volume to a behavioral health population.

Oversee electronic data entry and record keeping.

Order supplies with program budget limitations.

Schedule and oversee building maintenance. Including repairs, cleaning, and safety.

Distribute administrative information to staff as needed.

The Office Manager will maintain operations of technology. Including phones, copy machines, fax machines and scanners.

Maintain schedule of office availability.

Manage client complaints and help to offer solutions utilizing a customer service approach.

All other duties as assigned.
QUALIFICATIONS
High School diploma or equivalent required.

At least 3 years of office management and systems experience, preferably in a health care environment required.

At least 1 year of prior Supervisory experience required.

Excellent organizational skills, attention to detail, leadership, and collegiality.

Computer proficiency, including Microsoft Office and Electronic Medical records, required.

Excellent Word and Excel skills.

Excellent communication, both written and verbal required.

Bilingual in Spanish preferred.
PHYSICAL REQUIREMENTS
Sitting for a long period of time.

Some light lifting may be required.