The Company Maselli Contracting & HVAC LLC is a dynamic and growing, family-owned HVAC and plumbing company proudly serving residential customers throughout Westchester County. We take great pride in providing reliable, high-quality service while building lasting relationships with the customers and communities we serve. Job Responsibilities As our Office Manager, you will be at the heart of our daily operations, supporting both internal teams and our valued customers.

Key responsibilities include:

Technician Dispatching:

Coordinate and deploy HVAC technicians each morning, ensuring efficient scheduling and timely arrivals at job sites.

Customer Communication:

Serve as the primary point of contact for customer inquiries via phone and email, delivering friendly and knowledgeable support.

Liason General HVAC Support:

Answer basic questions related to HVAC systems, services, and maintenance.

Scheduling & Calendar Management:

Maintain the office calendar, manage all booking requests, and handle day-to-day scheduling for technicians, service calls, and appointments.

Social Media Management:

Regularly update and monitor the company's social media channels to promote services, share updates, and engage with the community.

NOTE:

This is an in-person position. Qualifications We're looking for a proactive, detail-oriented individual who thrives in a fast-paced environment, with a process and people oriented mindset. Previous dispatching experience and HVAC (general) knowledge (preferred), especially in a service-based or field technician setting, or willingness to learn quickly. Tech-savvy skills , including comfort with scheduling software, email platforms, and social media tools Strong organizational abilities , capable of managing multiple moving parts with accuracy and clarity Excellent time management, with ability to prioritize and adjust plans in real time Customer service mindset , with professional communication skills both written and verbal Problem-solving attitude , with the ability to think ahead and resolve scheduling or service issues efficiently Social media fluency , especially with platforms like Facebook, Instagram, and Google Business What We Offer Sign on Bonus! Bonuses, PTO! Competitive hourly pay, based on experience. Health benefits and 401k for eligible employees. Ongoing training and opportunities for advancement. Steady year-round work throughout Westchester County. A professional, team-oriented, and exciting work environment. Company lunches, parties, and more! Reach out via email or phone, masellihvac@gmail.com or +1 914-490-2960. Serious inquiries only. Please include your preferred contact information and availability. Join a local family owned and operated company that is eager to grow and support its employees!

Job Type:

Full-time Pay:

$20.00 - $45.00 per hour

Benefits:

401(k) Health insurance Paid time off Ability to

Commute:

Hawthorne, NY 10532 (Required)

Work Location:

In person