CCSF USA, LLC

Assistant Office Manager at

CCSF USA, LLC

in Howard Beach, New York Posted in 2 days ago.

Type:

full-time

Job Description:

About

CCSF USA CCSF USA

is a TSA Certified Cargo Screening Facility providing cargo screening, warehousing, and airport delivery services for the international air cargo industry. We are looking for a highly organized and proactive Assistant Office Manager who enjoys solving problems, communicating with customers, and keeping operations running efficiently. Position Summary The Assistant Office Manager will support daily administrative operations while ensuring compliance with TSA requirements and company procedures. This position requires someone who is organized, detail-oriented, and capable of managing multiple priorities in a fast-paced logistics environment. Responsibilities Assist with daily office administration Communicate with customers regarding shipments and operational requests Prepare customer quotations and service proposals Coordinate shipment documentation Support TSA compliance and recordkeeping Maintain compliance files and operational documentation Assist with onboarding new customers Coordinate with warehouse staff and management Resolve operational issues and customer requests Research and implement solutions for non-standard customer requirements Follow up with customers regarding quotes and ongoing shipments Manage emails, phone calls, and correspondence Maintain internal reports and tracking systems Assist management with special projects Support quality assurance and compliance initiatives Ensure company procedures are followed across departments Required Qualifications Minimum 2 years of administrative experience in logistics, freight forwarding, or air cargo Excellent written and verbal English communication Strong customer service skills Excellent organizational and time management abilities Ability to prioritize multiple tasks Strong attention to detail Problem-solving mindset Professional phone and email etiquette Microsoft Office proficiency (Word, Excel, Outlook) Ability to learn new software quickly Experience preparing customer quotations Ability to work independently and take initiative Preferred Qualifications CargoWise experience Knowledge of air freight export operations Understanding of TSA Certified Cargo Screening Facility (CCSF) requirements Experience working with airlines or freight forwarders Knowledge of IATA documentation Experience handling compliance documentation What We Offer Competitive salary based on experience Paid vacation Paid holidays Professional development opportunities Stable employment with a growing company Opportunity to build a long-term career in the international air cargo industry We are looking for someone who enjoys finding solutions, takes ownership of their work, communicates professionally with customers, and thrives in a fast-paced logistics environment. 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