Find & Apply For Office Manager Jobs in Howard Beach, New York

Office Manager - Home Care

• 3.6 Howard Beach, NY 11414 From $65,000 a year - Full-time Right at Home is hiring a Home Care Office Manager! We are seeking an organized, energetic, and customer-focused Home Care Office Manager to oversee the day-to-day operations of our home care office. This role is essential to ensuring our clients receive exceptional care, our caregivers feel supported, and our office runs smoothly and efficiently. Hours are in-person, Monday through Friday from 9a-5p. If you thrive in a fast-paced environment, enjoy solving problems, and are passionate about delivering outstanding service, we'd love to hear from you!

Job Functions of Home Care Office Manager:

Ensure all client shifts are staffed and covered. Coordinate caregiver schedules based on client needs, caregiver availability, and qualifications. Quickly address call-outs and last-minute schedule changes. Maintain a reliable backup staffing plan to ensure uninterrupted care. Caregiver Support & Onboarding Assist with onboarding new caregivers and ensure all required paperwork is completed. Verify that background checks, certifications, and training requirements are up to date. Support caregivers by answering questions and helping them succeed in their roles. Client Care & Communication Build positive relationships with clients and their families. Conduct regular client satisfaction calls and follow-ups. Respond promptly and professionally to concerns or service issues. Work collaboratively to find solutions and ensure an excellent client experience. Team Leadership Monitor attendance, punctuality, and overall caregiver performance. Provide coaching, guidance, and support to team members. Address performance concerns professionally and consistently. Help foster a positive, accountable, and team-oriented work environment. Office Operations Manage daily office activities, including phones, emails, scheduling, and administrative tasks. Review schedules daily to ensure all shifts are covered. Complete end-of-day reviews to prepare for the next business day. Participate in team meetings and provide operational updates as needed.

Requirements of Home Care Office Manager:

3+ years of experience in office management, scheduling, staffing, home care, healthcare, or a related field. Excellent communication and customer service skills. Strong organizational and multitasking abilities. Ability to remain calm and solution-focused in a fast-paced environment. Proficiency with scheduling software, Microsoft Office, and general office technology. A positive attitude and commitment to providing exceptional service.

Pay:

From $65,000.00 per year

Benefits:

401(k) matching Dental insurance Health insurance Paid time off Vision insurance Application Question(s): Do you have any experience in home care scheduling? Do you have any experience in home care staffing? How many years of office management experience do you have? Do you have experience leading a team?

Education:

High school or equivalent (Required)

Experience:

Home Care Admin:

3 years (Preferred)

Work Location:

In person