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Office Manager
Job Description
Office Manager Location:
Lititz, PA 17543
Position:
Full-Time, Onsite Compensation:
$65,000
•70,000 per year + Performance-Based Bonuses About the Role We are seeking an experienced Office Manager to lead the daily operations of a growing dental practice in Lititz, PA. This role is ideal for someone who is not only comfortable managing the day-to-day functions of a busy practice, but also enjoys creating structure, improving processes, developing teams, and helping an organization operate more efficiently. The Office Manager will work closely with practice leadership to strengthen workflows, improve accountability, support team performance, and ensure an excellent experience for both patients and employees. We are looking for a hands-on leader who can identify what is working, recognize where improvements are needed, and take ownership of implementing solutions. Key Responsibilities Manage daily office operations and overall team performance Lead, support, and hold team members accountable to established expectations Oversee scheduling, patient flow, and operational efficiency Evaluate current office systems, workflows, policies, and procedures Identify operational gaps and implement practical solutions Develop, document, and improve SOPs and internal processes Strengthen employee onboarding and training procedures Establish systems for tracking performance and accountability Partner with leadership on practice growth, efficiency, and profitability Address operational challenges and help resolve issues quickly Maintain a professional, organized, and positive work environment Support a high-quality patient experience throughout the practice Qualifications Previous Office Manager experience within a dental or medical practice required Strong experience managing teams and day-to-day office operations Demonstrated ability to improve processes, workflows, and systems Experience developing or implementing SOPs, policies, or training processes Strong leadership and employee accountability skills Excellent organizational and time-management abilities Strong written and verbal communication skills Confident problem-solver who can make decisions and take initiative Comfortable working in a fast-paced and growing practice Experience with dental or medical practice management software preferred Who We're Looking For The ideal candidate is someone who: Takes ownership and follows through Creates structure in fast-moving environments Can balance leadership responsibilities with operational details Recognizes problems before they become larger issues Is comfortable having accountability conversations with team members Enjoys improving systems and finding better ways to operate Works well with practice leadership and communicates proactively Wants to contribute to the long-term growth of the practice Compensation & Opportunity $65,000
•70,000 annual salary Performance-based bonus opportunities tied to practice profitability Full-time, onsite position Long-term professional growth opportunity Opportunity to play an important role in the continued development of the practice
Work Location:
In person
•Lititz, PA 17543
Pay:
$65,000.00
•$70,000.00 per year
Work Location:
In person
Benefits
- Dental Insurance