Office Manager About the

Role:

We are a high-volume, fast-growing residential and small business trade contractor seeking a sharp, organized, and hands-on Office Manager to drive our administrative, financial, and operational systems. In this critical central role, you will oversee end-to-end office workflows, ensure seamless client experiences, manage bookkeeping processes, and support key HR and payroll functions. If you thrive in a fast-paced environment, possess exceptional communication skills, and excel at juggling multiple operational priorities, this is an outstanding opportunity to take ownership of a growing team's office backbone.

Key Responsibilities:

Financial Oversight & Bookkeeping (A/P & A/R): Manage Accounts Payable and Accounts Receivable workflows to maintain cash flow accuracy. Invoicing, payment processing, collection follow-ups, and managing vendor accounts. Coordinate daily with external bookkeeping partners to ensure financial records, billing, and statements remain up to date.

Human Resources & Payroll:

Process weekly/bi-weekly payroll accurately for office staff, sales team, and field personnel. Handle employee onboarding/offboarding, maintain HR records, track benefits/time off, and support team compliance.

CRM & Dispatch Management:

Oversee day-to-day operations within our CRM/dispatch platform. Ensure accurate job logging, customer tracking, scheduling, and efficient communication between field technicians, sales consultants, and client services.

Client Communications & Office Operations:

Serve as an escalation point for client inquiries, ensuring high levels of customer satisfaction for residential homeowners and business owners. Supervise and support front-office staff (CSR/Dispatch) on inbound call standards, booking practices, and workflow coordination. Maintain office supplies, records, vendor contracts, and general operational efficiency.

Qualifications & Requirements:

Experience:

3+ years of experience in office management, administrative leadership, or full-charge bookkeeping within a high-volume service, construction, or trade-industry environment.

Financial Acumen:

Direct experience handling Accounts Payable, Accounts Receivable, and payroll processing.

Software/CRM Proficiency:

Hands-on experience managing CRM/dispatching platforms

Communication Skills:

Excellent written and verbal communication skills with a client-first mindset.

Organizational Skills:

Exceptional detail orientation and ability to prioritize in a high-volume setting.

Job Type & Schedule:

Job Type:

Full-time Schedule:

Monday to

Friday Work Location:

On-site (Office)

Benefits:

Competitive base salary commensurate with experience Health / Dental / Vision coverage options Paid Time Off (PTO) and paid holidays Professional growth and leadership development opportunities

Pay:

$28.95 - $34.86 per hour Expected hours: 40.0 per week

Benefits:

401(k) Health insurance Paid time off

Work Location:

In person