An Office Manager directs administrative staff and manages workflow in a business office. Supervises clerical work, tracks office supplies, oversees maintenance for office equipment and manages budget for office expenses. May hire and train staff.
Front Office Manager Our hotel has an immediate need for a qualified candidate for the position of Front Office Manager. Front Office Manager operations according to brand/hotel standards, ensuring a guest friendly atmosphere and effective supervision of associates. In addition, assist General Manager with the day-to-day operations of other departments and administrative functions. Hours are both AM & PM. Must be available 7 days a week.
Duties and Responsibilities:
Principles behind hiring, explaining expectations, holding them accountable by follow-up and taking disciplinary actions, as necessary.
Employee hiring/selection criteria:
Select prospective associates for their positive attitude and train them for technical skills. Do behavioral interview as part of hiring. Find out what they have done in the past and how they handled certain situations. Review Reporting relationship. Review Position description in all operating departments to include Front Desk, Housekeeping, Maintenance & Sales & Marketing. Review Sales & Marketing plan Revenue Plan NOI plan Loss Prevention and facilities management review. Fire alarm, sprinkler testing, smoke detector testing. Emergency procedure for power outage, bomb alert, etc. Required to conduct and follow CDC Guidelines and brand cleaning standards due to
COVID-19.
These high touch/high traffic public area cleaning standards include, however are not limited to the following: Interior and exterior doors, handles, door frames in common areas including restrooms, storage rooms, fitness center, pool, and Market. All public restrooms. Front Desk counter tops, credit card machines and other surface areas. Elevator cabs, inside and out, including buttons on landing areas. Business Center computer, keyboard, mouse, printer, desks, and counter tops. Fitness Room equipment, towel hamper, and any additional surface areas. Pool and Patio Area chairs and tables, towel hamper, and any additional surface areas. Perform other duties and functions, as required.
Position Experience and Requirements:
High School diploma and some college preferred. One-year hotel supervisory experience required. Valid Driver's License. Work schedule may vary based on business needs including working on holidays and weekends. Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending, reaching, stooping, kneeling, or crouching. Marriott experience, a plus.
Job Type:
Full-time Pay:
From $19.00 per year
Benefits:
Dental insurance Employee discount Health insurance Paid time off Vision insurance
