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EI
E-Solutions Inc.
Network Voice Manager |NC/TX HCL Office (Hybrid)
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What they do
An Office Manager directs administrative staff and manages workflow in a business office. Supervises clerical work, tracks office supplies, oversees maintenance for office equipment and manages budget for office expenses. May hire and train staff.
$55,807 / year median in Texas
+7% projected growth
Job Description
Network Voice Manager |NC/TX
- HCL Office (Hybrid) (Frisco, TX, 75034) | 07/31/26 Job Description Position
- Voice Manager (Current Position) Location
- NC/TX
- HCL Office (Hybrid) Primary
- Cisco CUBE SBC, Design, Documentation, Cisco
CUBE SBC SME
Experience :Technical Certification:
CCVP with at least 10 to 15 years of experience. Basic understanding of CUCM & Cisco unity connection version 8.x and 9.x. Must be able to add IP phones, End users, CSS, Partition, Route pattern and Route Group etc. Good understanding of Unity Connection Voice mail services. Good understanding of VoIP, MGCP, H.323 and SIP services. Good communication skills. Open for 24x7 availability Should be able to jump on P1 bridges and drive the technical troubleshooting bridge. Expert level experience in handling Cisco IP telephony Network Infrastructure. independently resolve tickets within SLA Adheres to standard operating procedures / work instructions Follow the escalation process Follow the shift hand-over process Update worklogs Update the knowledge base Technically upgrade across versions of environment when required Ticket Monitoring On- call support Network Voice Manager |NC/TX
- HCL Office (Hybrid)1Manager, voice United States