An Office Manager directs administrative staff and manages workflow in a business office. Supervises clerical work, tracks office supplies, oversees maintenance for office equipment and manages budget for office expenses. May hire and train staff.
Office Manager and Biller Safe Space Counseling Elk Grove, CA Job Details Part-time $25 - $35 an hour 2 hours ago Benefits Health insurance 401(k) Paid time off Qualifications TJC Customer communication Patient scheduling systems Accounts receivable management Interpersonal skills In-person customer service HIPAA Filing Financial performance report preparation Medical scheduling Administrative experience Supervising experience Team management Electronic health record (EHR) management for billing and coding Attention to detail Medical billing Health information regulatory compliance Health record tracking Patient insurance coordination Healthcare financial management Medical claims submission Filing patient billing claims Medical billing account reconciliation Clinical confidentiality policies Managing patient records Medical terminology Full Job Description Job Summary Safe Space Counseling is looking for an organized, detail-oriented Office Manager/Billing Coordinator to run the administrative and billing backbone of the practice.
This is a hybrid role:
part front-office operations, part revenue cycle management. You'll be the person who keeps client intake, scheduling, insurance claims, and day-to-day office logistics running smoothly so clinicians can focus on client care. We are seeking a dynamic and highly organized candidate to lead our administrative and operational functions within our healthcare practice. This pivotal role combines office management expertise with a comprehensive understanding of medical practice workflows, ensuring smooth daily operations, compliance with healthcare regulations, and exceptional patient service. The ideal candidate will excel in managing teams, overseeing financial and administrative processes, and supporting clinical staff to deliver outstanding healthcare experiences. This position offers an exciting opportunity to contribute to a thriving healthcare environment where efficiency, accuracy, and compassionate care are at the forefront.
Responsibilities:
Billing & Revenue Cycle Submit and track insurance claims (including Carelon Behavioral Health/Sutter and other panels) for accuracy and timely filing Post payments, reconcile EOBs/ERAs, and follow up on denied or unpaid claims Manage client billing questions, private-pay invoicing, and outstanding balances Monitor accounts receivable and flag aging claims or collection issues Verify client insurance eligibility and benefits prior to intake Maintain accurate billing records in the practice's EHR/billing system Office Management Serve as the first point of contact for client calls, scheduling, and intake coordination Maintain client records and ensure documentation compliance (HIPAA, licensing requirements) Manage office supplies, vendor relationships, and day-to-day facility needs Support onboarding of new clinicians (paperwork, credentialing follow-up, systems access) Assist with maintaining insurance panel credentialing files and renewal deadlines Requirements Proven experience in medical office management or healthcare practice management with a strong background in dental or medical clinics. Demonstrated supervisory experience leading teams within a healthcare setting. Extensive knowledge of health regulation policies such as HIPAA and JCAHO standards. Proficiency in EMR/EHR systems including Eaglesoft, Dentrix, and other patient management software. Strong fiscal management skills encompassing financial reporting, and medical billing processes. Familiarity with medical terminology, medical records handling, and electronic health records (EHR) systems. Excellent managerial communication skills paired with customer service expertise to support both staff and patients effectively. Ability to navigate complex healthcare regulations while maintaining compliance across all operational facets. Knowledge of managed care policies and utilization management practices is beneficial. Qualifications Required 2+ years of experience in medical or behavioral health billing Familiarity with insurance claims submission, EOB/ERA reconciliation, and AR follow-up Strong organizational skills and comfort managing competing priorities independently Proficiency with EHR/practice management software, experience with JaneApp preferred Excellent written and verbal communication skills Discretion with confidential client information (HIPAA compliance) Prior office management or front-desk experience in a healthcare or counseling setting Preferred Experience billing behavioral health/mental health claims specifically Experience with California-specific payers (Medicare, Carelon, EAPs etc.) Certified Billing and Coding Specialist (CBCS) or similar credential Compensation $25-$35/hour, depending on experience. Benefits available after 1 yr (Health Insurance, PTO, 401k, etc) How to Apply Email your Cover Letter and Resume to AND ; Please note both a Cover Letter and Resume is required to be considered for this position. Join us in a role where your leadership will directly impact the efficiency of our healthcare services while supporting the well-being of our patients and staff!
Pay:
$25.00 - $35.00 per hour
Benefits:
401(k) Health insurance Paid time off Application Question(s): Do you have experience working in a mental health practice setting?
Experience:
Medical billing: 2 years (Required) front office management: 1 year (Required) Ability to
