Office Manager

Job Overview, This is the role that keeps Mercer Dalton Group running. We are looking for an Office Manager who can take ownership of how the business operates day-to-day, from the basics of running our Atlanta office, through to the heavier lifting of business licensing, insurance, vendor management, HR coordination, etc. You will be the person who knows where everything lives, what is due when, who needs to sign what, and what we need to do in the next state we operate in. As a construction management company working on multi-state projects, getting this right is non-negotiable, a missed contractor license, an expired insurance certificate, or a lapsed prequalification can stop a project. This is not a back-office role. You will work directly with our President, our project leadership, and our IT & Digital Execution Coordinator. As we over the next five years, this role grows with us into a Director of Operations / Head of People & Operations function. We are a new business. Some days you will be onboarding a new hire and chasing a certificate of authority in Texas; other days you will be sorting out the office coffee machine and running point on a client meeting. Every day will be different. The role will sharpen as we mature, but for now we need someone who shows up and says "what needs doing today." What You Will Do Office Operations & Workplace Run the day-to-day Atlanta office, supplies, mail, deliveries. Manage the office lease, utilities, and any facility vendors; be the building's point of contact for us Own our travel and corporate-card program, book travel, manage card issuance and policy, keep travel spend visible to leadership Business Licenses, Insurance & Compliance Own the master register of every federal, state, and local business license, registration, and renewal that Mercer Dalton Group needs to operate and never miss one Manage multi-state foreign qualifications, certificates of authority, and registered agent relationships as we expand into new states for Amazon project work Manage our insurance program in partnership with our broker, GL, auto, workers' comp, professional, umbrella and be the source of truth for certificates of insurance (COIs) and additional-insured endorsements going out to clients Track incoming COIs from subcontractors and vendors; chase what is missing Keep our client prequalification portals current, Avetta, Veriforce, and any client-specific portals with up-to-date safety stats, financials, insurance, and licensing Keep our corporate document repository organized, signed contracts, MSAs, NDAs, board consents, formation documents, prior insurance binders so anyone who needs something can find it in one click HR Coordination & People Operations Own new-hire onboarding logistics: offer paperwork, I-9 verification, background checks, benefits enrollment, first-day orientation, employee handbook acknowledgment Coordinate with the IT & Digital Execution Coordinator on equipment and account provisioning so new hires land on Day 1 with what they need Maintain employee files. Be the staff-side point of contact with our benefits broker and providers health, dental, vision, 401(k); answer questions, run open enrollment, manage qualifying-life-event changes Keep the employee handbook current as the company grows; circulate policy updates and track acknowledgments Run off-boarding logistics: final pay coordination, COBRA notices, equipment recovery, exit checklists This is not a full HR role, talent acquisition, comp strategy, and employee relations escalations stay with leadership and outside counsel but you are the person who makes the people side of MDG run smoothly day-to-day Finance Liaison & Accounts Payable Process incoming invoices, route them for approval, and work with our external bookkeeper/accountant to keep AP current Run corporate-card reconciliations and expense-report administration; chase missing receipts; tighten the loop Set up new vendors, collect W-9s, and prepare the end-of-year 1099 and W-2 filing window with our accountant Own the corporate-card and travel-spend program with light reporting back to leadership on where the money is going Vendor & Contract Administration Own the vendor relationship for non-IT business services, travel, broker, payroll provider, registered agent, document storage For IT and SaaS vendors, partner with the

IT & Digital Execution Coordinator:

they own the technical setup and admin; you keep the contracts, the renewal calendar. Maintain a master register of every vendor, contract value, renewal date, and notice period Continuous Improvement Spot the next thing about to break before it does then fix it Document the way we work as we grow: lightweight SOPs, checklists, calendars, runbooks (no bureaucracy, no binders that nobody reads) Bring an "is there a better way" lens to everything you touch and partner with the IT & Digital Execution Coordinator on tooling that takes manual work off your plate Who We Are Looking ForThe Essentials 5-8 years of office management, business operations, or executive operations experience ideally in construction, professional services, engineering consultancy, or another industrial / project-based business A track record of being the person other people rely on; you do not let things fall through the cracks Strong working knowledge of Microsoft 365 you live in Outlook, Teams, and SharePoint Comfortable with AP and expense tools (QuickBooks Expensify, or similar) or able to learn one quickly Experienced or genuinely willing to learn fast in business licensing, registered agent management, and certificates of insurance Discretion. You will see sensitive employee, financial, and legal information; we expect that to stay where it belongs Confident managing vendors and external partners; comfortable saying no when something is not right Self-starter mentality, you will often be figuring things out on your own rather than following a playbook Clear communicator who can move easily between leadership, project teams, vendors, and our parent company Bonus Points Direct experience with multi-state contractor licensing or registered-agent management Familiarity with subcontractor / vendor prequalification platforms, Avetta, Veriforce, or client-specific portals Notary public, or willing to become one Prior experience supporting a CEO, President, or senior executive Experience with 401(k) plan administration, benefits-broker management, or ACA compliance reporting The Right Person You are unflappable. You do not need a perfect process to get something done; you build the process while you are doing it. You take pride in being the person who knows where everything is, what is due when, and who needs to be in the room. You are comfortable switching, in the same morning, between explaining a benefits change to a new hire, chasing a contractor license renewal in another state, briefing the President for a meeting. You do not view any of those things as below you, and you do not let any of them slip. You are not precious about job titles. You want to get stuck in, learn fast, and grow with a business that rewards initiative You do not need construction experience we will teach you the industry. What we cannot teach is judgment, follow-through, and the instinct to get ahead of problems before they land. Where This Role Goes We are being upfront: this is a broad role in a small company, and the early months will involve plenty of hands-on work alongside the more strategic stuff. But we have a clear vision for where this leads. As Mercer Dalton Group grows the operations function grows with us. The person in this role will progressively take ownership of broader operations, people operations, compliance, finance interface, vendor management, facilities with the path to a Director of Operations or Head of People & Operations role as the function matures and you build a team around you. If you want a predictable 9-to-5 in a large back-office function, this is not the right fit. If you want to be the person who builds the operational backbone of a fast-growing company from the ground up, this could be exactly what you are looking for.

Pay:

$72,000.00 - $92,000.00 per year

Benefits:

401(k) matching Dental insurance Health insurance Professional development assistance Vision insurance

Work Location:

Hybrid remote in Marietta, GA 30066