Part time Office Manager

Part time Office Manager Dispute Resolution Center - 4.4 Austin, TX Job Details Part-time From $25 an hour 1 day ago Benefits Paid time off Flexible schedule Qualifications Google Workspace Zoom Communication platforms Customer inquiry handling Databases Administrative experience Organizational skills Productivity software

Full Job Description Overview:

The Dispute Resolution Center is seeking an organized, adaptable, and personable part-time Office Manager to support daily operations, training programs, client communication, and administrative coordination. This role is ideal for someone who enjoys working in a mission-driven nonprofit environment and brings professionalism, warmth, initiative, and strong organizational skills. This role is currently 20 hours per week with the possibility of increasing in the coming months.

Job Requirments:

• Ability to communicate professionally and compassionately with individuals experiencing conflict or stress.
• Strong organizational and communication skills
• Experience in administrative, nonprofit, training coordination, or customer service roles preferred Ability to work independently and collaboratively in a small team environment
• Comfort learning and using cloud-based software, databases, Zoom, Google Workspace, Microsoft Office, and digital communication tools.

Job Duties:

• Serve as a primary point of contact for prospective clients, building trust while effectively communicating the DRC's services.
• Act as the first point of contact for the DRC.
• Respond to inquiries with professionalism, provide detailed information, and refer individuals to appropriate staff as needed.
• Maintain and distribute promotional materials, including flyers, brochures, and digital ads.
• Collaborate with social media consultant as needed
• Maintain visibility on external platforms such as Austin Lawyer, NAFCM, and TMTR.
• Promote training programs
• Oversee logistics for the 40-hour and Family Mediation Training programs.
• Manage registrations and purchase orders.
• Prepare training materials for attendees, trainers, and coaches.
• Issue certificates of completion and maintain compliance with program standards.
• Maintain accurate records and ensure timely completion of administrative processes and documentation.
• Assist staff with basic day-to-day technology troubleshooting and coordinate with IT vendors when needed.
• Coordinate recognition efforts, including mailing cards, fulfilling DVD orders, and organizing staff and volunteer appreciation events.
• Provide administrative and logistical support for TAM conferences and Austin Mediators Association events.
• Perform additional administrative responsibilities as assigned, contributing to the overall efficiency and success of the DRC.
• Maintain organized digital and physical filing systems.
• Track administrative deadlines, renewals, and recurring operational tasks.
• Identify inefficiencies and recommend process improvements to support a modern, efficient office environment.

Pay:

From $25.00 per hour

Benefits:

Flexible schedule Paid time off

Work Location:

Hybrid remote in Austin, TX 78701