Office Manager

Office Manager J&R Marketing Smithfield, RI Job Details Full-time $20 - $25 an hour 1 hour ago Benefits Health insurance Dental insurance Professional development assistance Referral program Retirement plan Qualifications Guest relations Sales Administrative experience Office management Bookkeeping Full Job Description About Us We're a Rhode Island-based marketing agency that helps businesses grow through branding, websites, digital marketing, media, and print. What makes us different is that everything is done in-house. From website development to video production to apparel printing, our team works together under one roof to deliver consistent, high-quality work. We're a small but growing team, which means everyone plays an important role. We move fast, stay organized, and take pride in doing things the right way. The Role This role is the front of the company and a key part of how our business runs day to day. You will be the first person customers and clients interact with when they walk in, call, or come in for a meeting. You'll greet them, help them, and represent the company in a professional and friendly way. At the same time, you'll be responsible for keeping things organized internally and making sure operations stay on track. This role touches multiple areas of the business including customer interaction, finance, admin, sales and internal systems. No two days are the same. You'll need to be a self-starter who can stay organized, shift between responsibilities, and keep things moving. What You'll Do Be the main point of contact for the office Answer phones, greet walk-ins, and help customers Assist with pickups, questions, and basic product guidance Support sales and operations Process orders and update the CRM Help maintain a clean and organized showroom Learn our products, print techniques, and how we price jobs so you can guide customers, suggest options, and help quote projects Manage day-to-day office operations Keep the office running smoothly and organized Handle supplies, orders, and general coordination Own financial and administrative responsibilities Run and manage weekly payroll (no prior experience required, we will train you) Pay and document billing pertained to vendors, taxes and more Categorize transactions and keep financial records organized Work with our bookkeeper and accountant as needed Maintain systems and organization Keep CRM and internal tools (Asana, etc.) accurate and up to date Help document and improve processes Support the team Assist with onboarding new employees Help coordinate occasional team events Step in wherever needed to keep things moving You don't need to come in knowing everything. We'll train you, but you should be someone who picks things up quickly and takes ownership. What We're Looking For This role is best suited for someone who: Is highly organized and detail-oriented Is comfortable being the first point of contact for customers and clients Can handle multiple responsibilities without getting overwhelmed Takes initiative and follows through Communicates clearly and professionally Is comfortable working with numbers Likes structure, checklists, and keeping things clean and accurate Looking for a growth position This is not a passive role. We're looking for someone who takes ownership, stays on top of things, and gets things done the right way. What This Role Is Not Not just answering phones Not purely accounting Not a "wait to be told what to do" position Compensation $20-$25/hour to start, based on experience Growth in compensation tied to performance, responsibility, and consistency Why This Role Matters This role plays a major part in how our company operates. You'll help keep the business organized, support the team, and ensure clients have a great experience from the moment they walk in.

Pay:

$20.00 - $25.00 per hour

Benefits:

Dental insurance Health insurance Professional development assistance Referral program Retirement plan

Work Location:

In person