Office Manager Oral & Facial Surgery Associates - 3.0 Bedford, TX Job Details Full-time $55,000 - $65,000 a year 20 hours ago Benefits Paid holidays Paid time off Flexible schedule Qualifications Patient scheduling systems Preparation of internal financial performance reports Team supervision Dental insurance Metrics Reporting Clinical staff training Supervising experience Clinical performance metrics Team training Productivity software Clinical confidentiality policies Open Dental Professional development training Full Job Description Oral & Facial Surgery Associates is seeking an experienced Practice Manager to lead our administrative team and oversee the daily business operations of our oral and maxillofacial surgery practice. Reporting directly to the surgeon, you will manage a team of 4-6, oversee our insurance and billing function, and support the growth of the practice through strong operations and effective case presentation. This role is well suited to someone with a background in treatment coordination who has moved into practice management, and who is comfortable both leading a team and coaching others on patient financial conversations. Major Responsibilities Team Leadership Supervise a team of 4-6, including hiring, onboarding, training, and performance evaluations Set clear performance expectations for each role and provide regular, constructive feedback Directly oversee and develop the treatment coordinator Lead daily huddles and weekly team meetings Foster a professional, positive work environment Case Acceptance and Treatment Coordination Train and coach the treatment coordinator on case presentation, financial conversations, and patient follow-up Develop and refine the consultation and treatment presentation process, including full-arch and complex cases Track case acceptance and work to improve it Ensure proposed treatment is followed up consistently Operations Manage front office operations including patient scheduling, records management, and insurance verification Oversee the surgical and clinic schedule, including block scheduling and chair utilization Manage patient flow from initial contact through post-operative follow-up Maintain inventory of office supplies and equipment Serve as liaison between the surgical team, patients, referring offices, vendors, and insurance carriers Develop and document standard operating procedures Billing, Insurance, and Financial Management We are in-network with several dental PPOs and out-of-network with medical insurance. Our insurance coordinator handles day-to-day claims; this role provides oversight and direction. Manage the insurance coordinator/biller and hold the billing function to clear performance standards Monitor accounts receivable and ensure timely follow-up on outstanding claims, denials, and unpaid balances Provide direction on whether cases are billed medical or dental, and ensure cross-coding is accurate Oversee dental PPO fee schedules and participation Ensure patients understand their benefits, financial responsibility, and payment options prior to treatment Oversee patient financing options and third-party financing relationships Prepare monthly reporting on production, collections, accounts receivable, and case acceptance Support budgeting and financial planning Compliance Ensure compliance with HIPAA, OSHA, and Texas State Board of Dental Examiners requirements Oversee Good Faith Estimate workflow for self-pay and uninsured patients Support credentialing, payor enrollment, and insurance contracting Maintain policies, records retention, and employee documentation Marketing Support Support marketing efforts including social media, email campaigns, and community events Manage referring provider relationships and referral tracking Oversee online reputation and patient review workflow Qualifications Required 3+ years in a practice or office management role in a dental, medical, or surgical setting, with direct supervisory experience Experience with treatment coordination or case presentation, and the ability to train others in it Working knowledge of dental PPO and medical insurance sufficient to oversee a billing function Comfort working with practice metrics and financial reporting Proficiency with practice management software (Open Dental) and Microsoft Office Strong organizational skills and attention to detail Excellent written and verbal communication Ability to handle sensitive information with confidentiality Preferred Oral surgery, periodontics, ENT, or other surgical specialty experience Full-arch implant or large-case treatment coordination experience Familiarity with out-of-network medical billing Experience developing systems and processes in a growing practice Bachelor's degree in healthcare administration, business management, or a related field; equivalent experience will be considered Compensation and Benefits Starting at $60,000 annually, commensurate with experience Performance bonus based on practice operational metrics Paid time off and holidays Continuing education allowance Working Conditions and Physical Requirements Based on-site in our Bedford office, including reception area, private offices, and treatment rooms Standard business hours, with occasional early starts on surgical days Works closely with clinical staff, administrators, patients, and referring offices To Apply Please submit your resume along with a brief note describing an operational or patient-related challenge you addressed and the outcome.

Pay:

$55,000.00 - $65,000.00 per year

Benefits:

Flexible schedule

Work Location:

In person