Join a Team That Changes Lives At Advanced Nerve & Health Center DFW, our mission is simple: help patients regain their lives through innovative, non-invasive neuropathy treatments. Every day we have the opportunity to make a meaningful difference for people who have often been told there are no other options. We're looking for an experienced, energetic, and highly organized Office Manager who thrives in a fast-paced healthcare environment and is passionate about delivering exceptional patient experiences while leading a high-performing team. If you're a natural leader who enjoys building systems, coaching staff, solving problems, and creating an outstanding patient experience, we'd love to meet you. Position Summary The Office Manager is responsible for the daily operations of the clinic, ensuring every patient receives exceptional service from their first phone call through completion of treatment. This individual leads the administrative team, manages clinic operations, supports providers, improves workflows, and helps drive practice growth while maintaining a culture of compassion, accountability, and excellence. Responsibilities Leadership & Team Management Lead, coach, and mentor front office and administrative staff Recruit, onboard, and train new employees Conduct performance evaluations and ongoing coaching Create employee schedules and ensure adequate staffing Foster a positive, team-oriented culture built on accountability Patient Experience Ensure every patient receives a welcoming, compassionate experience Resolve patient concerns professionally and promptly Monitor patient satisfaction and implement improvements Support patient advocates in delivering outstanding service Clinic Operations Oversee daily clinic workflow and patient flow Optimize scheduling for providers and treatment rooms Ensure timely communication with patients Maintain efficient office procedures and operational consistency Coordinate office meetings and staff communication Financial & Administrative Management Monitor daily collections and financial reporting Review billing accuracy and assist with insurance coordination when necessary Track key performance indicators (KPIs) Assist ownership with budgeting and operational reporting Manage vendor relationships and purchasing Compliance Ensure HIPAA compliance and patient confidentiality Maintain accurate documentation and office records Ensure OSHA and workplace safety standards are followed Support quality assurance initiatives Qualifications Required 3+ years of medical office management experience Experience supervising healthcare teams Strong leadership and conflict-resolution skills Excellent communication and customer service abilities Experience with EMR/EHR systems Strong organizational and multitasking skills Proficiency with Microsoft Office and Google Workspace Ability to analyze reports and improve operational efficiency Preferred Experience in chiropractic, physical medicine, pain management, neurology, functional medicine, or specialty medical practices Knowledge of insurance verification and medical billing Why Join Advanced Nerve & Health Center? Our team believes healthcare should be personal, compassionate, and transformational. We combine innovative, drug-free therapies with a patient-first philosophy that has helped thousands of patients improve their quality of life. We are growing and looking for leaders who want to grow with us. Ready to Make an Impact? If you're an experienced healthcare leader who is passionate about operational excellence and creating exceptional patient experiences, we'd love to hear from you. Apply today with your resume and a brief cover letter telling us why you're the right fit for our team.

Pay:

$21.00 - $22.00 per hour

Work Location:

In person