Between $5,143.25 and

$5,410.91

Per Month

Position range in Bell County $2,515.00

•$3,630.00 Per Month OAG

•Child Support | Office Supervisor (Program S

ATTORNEY

GENERAL OF TEXAS

Occupation:

Eligibility Interviewers, Government Programs

Location:

Temple, TX

•765042273

Job Type:

Regular, Full Time (30 Hours or More), Permanent Employment, Day Shift

Posted:

09/10/2026

Positions available: 1

Source:

WorkInTexas

Web Site:

WorkInTexas

Onsite /

Remote:

Selection Required

Updated:

09/10/2026

Expires:

09/10/2027

Agency Job ID:

104585

Job #: 17067624

Job Requirements and Properties

Help for Job Requirements and Properties. Work Onsite

Full Time Schedule

Full Time Job Type

Regular Duration

Permanent Employment Shift

Day Shift Help for . Please paste the following URL into a browser to view the entire job posting on the CAPPS Careers page.

https:

//erphcmprd.cpa.texas.gov/psp/candidateportal/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=104585&PostingSeq=1 Are you interested in mission-driven work? Do you enjoy helping others? Join the Office of the Attorney General¿s (OAG) Child Support Division (CSD) in our mission to encourage responsible parenting by promoting the involvement of both parents in their children¿s lives and ensuring that children in Texas receive the support they need and deserve. The Program Supervisor performs complex (journey-level) administrative and supervisory work under the direction of the managing attorney/office manager. Supports office management in overseeing team operations, setting performance goals; ensuring compliance with agency policies, procedures, and customer service standards; providing direct support and guidance to Child Support Officers and Child Support Technicians; collaborating with other members of leadership, and external partners to serve Texas families.

Employees of the OAG experience the challenge and honor of public service while enjoying a healthy work-life balance; developing hands-on experience; and engaging camaraderie with their colleagues across the state. The OAG is a dynamic state agency with over 4,000 employees throughout the State of Texas. As the State¿s law firm, the OAG provides exemplary legal representation in diverse areas of law. OAG employees enjoy excellent benefits (https://ers.texas.gov/Benefits-at-a-Glance) along with tremendous opportunities to do important work at a large, dynamic state agency making a positive difference in the lives of Texans.

ESSENTIAL POSITION

FUNCTIONSUnder the direction of the Office Manager, supervises child support officers and support staff including assigning and monitoring work activities, preparing and conducting performance appraisals, initiating personnel actions, resolving work related issues and participating in interviewing and hiringResponds to moderately complex inquiries and resolves issues from agency management, government officials, attorneys, parents, advocacy and community groups and other customersAssists the Office Manager in planning, coordinating, monitoring and directing all field office operations and activitiesMonitors field office performance and takes corrective actions to achieve assigned goals and objectivesMonitors and ensures compliance with federal and state regulations, policies, procedures and standards while providing superior customer serviceAssesses the validity of complaints against the IV-D program with impartialityReviews and maintains productions reportsPerforms related work as assignedMaintains relevant knowledge necessary to perform essential job functionsAttends work regularly in compliance with agreed-upon work scheduleEnsures security and confidentiality of sensitive and/or protected informationComplies with all agency policies and procedures, including those pertaining to ethics and integrity

MINIMUM QUALIFICATIONS

Program Supervisor III:

Education:

Graduation from high school or equivalent

Education:

Bachelor's degree from an accredited college or university; experience in the following (or closely related) fields may be substituted for the required education on a year-for-year basis: full-time Child Support Program, management, customer service, or supervisory

Experience:

Four (4) years of full-time experience working in the following (or closely related) fields: Child Support Program, management, or supervisoryKnowledge of child support policies, procedures and practices, management principles and practicesSkill in using a computer for work processing, spreadsheet and other softwareSkill in handling multiple tasks, prioritizing, and meeting deadlinesSkill in effective oral and written communicationSkill in exercising sound judgment and effective decision makingAbility to receive and respond positively to constructive feedbackAbility to work cooperatively with others in a professional office environmentAbility to provide excellent customer serviceAbility to work in person at assigned OAG work location, perform all assigned tasks at designated OAG work space within OAG work location, and perform in-person work with coworkers (e.g., collaborating, training, mentoring) for the entirety of every work week (unless on approved leave)Ability to arrange for personal transportation for business-related travelAbility to work more than 40 hours as needed and in compliance with the FLSAAbility to lift and relocate 30 lbs.

Ability to travel (including overnight travel) up to 25%

Program Supervisor IV:

All the above minimum qualifications for Program Supervisor III plus:

Experience:

One (1) additional year of full-time experience working in the following (or closely related) fields: Child Support Program, management, or supervisory.

PREFERRED QUALIFICATIONS

Education:

graduation from an accredited four-year college or university

Experience:

Child Support Program and management

Other Language:

Ability to proficiently read, write, and speak Spanish To apply for a job with the OAG, electronic applications can be submitted through CAPPS Recruit. A State of Texas application must be completed to be considered, and paper applications are not accepted. Your application for this position may subject you to a criminal background check pursuant to the Texas Government Code. Military Crosswalk information can be accessed at: https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_ProgramManagement.pdf

THE OAG IS AN EQUAL OPPORTUNITY

EMPLOYER