Are you the person everyone relies on to keep things organized, solve problems, and make sure things actually get finished? Do you like having responsibility, making decisions, helping customers, and keeping a team running smoothly? We're looking for an Office Manager who can take ownership of the day-to-day office operations of our growing pest control company. You'll work closely with ownership, our technicians, and our customers to keep the business organized, customers happy, schedules running smoothly, and problems handled quickly. Over time, the goal is for you to become the person who knows the office inside and out and can confidently run it. What You'll Be Responsible For You'll have ownership over areas like: Answering customer calls, texts, and emails Helping new customers choose the right service and getting them scheduled Handling cancellation calls and customer retention Resolving customer complaints and service issues Scheduling and rescheduling appointments Keeping technician routes organized and efficient Coordinating re-services and follow-ups Managing billing issues, failed payments, and collections Keeping customer accounts and records accurate Communicating with technicians throughout the day Tracking missed calls, open issues, and outstanding tasks Monitoring important office numbers and reporting them to ownership Helping improve office processes and systems Assisting with hiring, onboarding, and training as the team grows The exact responsibilities will evolve as the company grows, but you'll be responsible for making sure the office runs well from beginning to end. You'll Probably Be Great Here If You… Are extremely organized Follow through without needing reminders Communicate well with customers and coworkers Stay calm when several things need attention at once Can confidently handle difficult customer conversations Enjoy solving problems Pick up software and systems quickly Notice when something isn't working and look for a better way Are comfortable making decisions Take responsibility for results Like being busy and having a lot of ownership Experience in pest control, home services, office management, operations, customer service, or team leadership is a plus. Pest control experience is helpful, but we care more about finding someone who is organized, dependable, capable, and willing to learn. What Success Looks Like A great Office Manager will help us: Take great care of our customers Keep cancellations low Collect payments quickly Keep technician schedules organized Respond quickly to calls and customer requests Resolve issues before they turn into bigger problems Keep accurate customer and company records Build better systems as we grow Compensation $50,000-$60,000 per year , depending on experience. Full-time, in-person

Location:

Midvale, Utah Schedule:

Monday-Friday, 8am-5pm How to Apply Apply through Indeed with your résumé. When you apply, please answer: Tell us about the most similar role you've held, and times when you took ownership of tasks/responsibilities within that role. We are looking for someone with a high level of ownership and attention to detail. We're looking for someone who wants to become a key part of the company and grow with us long term.

Pay:

$50,000.00 - $60,000.00 per year

Work Location:

In person