Front Office Manager

Front Office Manager / Receptionist Full-time

• 40 hrs/week
• On-site
• Ashland, VA
• $20-$25/hour DOE Benefits eligible after introductory period About Us Minor's Fences is a growing residential and commercial fencing contractor serving the Richmond/Central Virginia area since 1991.

We're building a fully digital operation and need a front office professional who can keep pace with a fast-moving field team, communicate clearly with customers and vendors, and own the administrative flow without being asked twice. What You'll Own Call in utility locates (Miss Utility tickets) and track deadlines proactively — jobs don't move until this is done Generate and send electronic proposals and invoices; process payments and track receivables in QuickBooks Manage the company CRM — update job status, track leads, log customer communications, and maintain accurate records Answer phones, respond to email, and communicate professionally with customers, sales reps, and field staff Schedule jobs and manage the install calendar in coordination with the Director of Operations Maintain digital job files, track deposits and balances, and update job status in real time Manage material orders and vendor communication; confirm deliveries and flag discrepancies Support owner with reporting, correspondence, and ad hoc administrative needs What We're Looking For ✓ Strong computer skills — you work digitally by default, not as a last resort ✓ Proficiency in Microsoft Excel, QuickBooks, and CRM software (experience with any platform considered) ✓ Experience generating electronic proposals and invoices in a service or trades environment ✓ Clear, professional written and verbal communication — customers and vendors deal with you first ✓ Self-starter who takes initiative without waiting to be reminded — you move the office forward ✓ Comfortable in a fast-paced environment where priorities shift and no two days are the same ✓ Detail-oriented with strong follow-through — deadlines and callbacks don't fall through the cracks ✓ Prior office experience in construction, trades, or home services is a strong plus This Role Is Not a Fit If You ✕ Prefer paper-based or manual processes and resist adopting digital tools ✕ Need significant oversight or push back on direction from ownership ✕ See "that's not my job" as an acceptable answer in a small business environment

Compensation & Benefits Pay:

$20-$25 per hour, based on experience

Hours:

Full-time, 40 hours/week, Monday-Friday ✓ Health insurance — company contributes to employee coverage after eligibility period ✓

SIMPLE IRA

with employer match — company matches contributions to support your retirement savings ✓ Paid holidays — standard federal holidays observed ✓ Stable, established company — family-owned and operating since 1991 How to Apply Send your resume and a brief note about your relevant experience to: tim@minorsfences.com

Pay:

$20.00 - $25.00 per hour

Benefits:

401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person