Homemaker's Furniture Customer Service Representative provides exceptional customer care and helps to exceed customer expectations daily. This position performs daily sales order entry and payment processing undertakes the store's administration functions and provides clerical support to store accounting functions, all of which help to create an easy, enjoyable guest shopping experience that generates new and repeat business.

• Provide an outstanding service experience for every customer and guest. Maintain a welcoming, professional, visible presence at the front desk; engage with guests, ensuring they are always treated in a cordial, respectful manner in a way that represents the Company's brand image.
• Handle customer issues directed to the store, over the phone, and in-person; take detailed notes and execute steps needed for resolution in a positive, professional and helpful way.
• Respond to customers' inquiries regarding sales, billing, and delivery; partner with the sales team to meet and exceed customers' service expectations professionally and with respect.
• Process sales orders accurately and efficiently. Follow cash handling procedures. Assist customers with the credit application process and financing arrangements as needed. Maintain sales transaction documentation.
• Assist with store opening and closing procedures, including cash balancing and daily checklists.
• Handle telephone traffic and route calls using professional paging methods. Assist in the completion of daily sales and other store reports.
• Demonstrate the Company's Core and Growth Values in the performance of all job functions

Customer Service Representative Requirements:

Relevant Experience:

1 year (Required)

• High school or equivalent (Required)

Job Type:

Full-time Pay:

From $17.00 per hour Expected hours: 35 - 40 per week

Job Type:

Full-time Pay:

From $17.00 per hour

Benefits:

 Dental insurance  Employee discount  Health insurance  Paid time off  Vision insurance

Shift:

 8 hour shift  Day shift

Work Location:

In person

Job Type:

Part-time Pay:

From $17.00 per hour

Benefits:

Dental insurance Employee discount Flexible schedule Health insurance Life insurance Paid time off Vision insurance Ability to

Commute:

Mechanicsville, VA 23111 (Required)

Work Location:

In person