Branch/Office Administrator Home Paramount Pest Control - 1.6 Richmond, VA Job Details Full-time 1 hour ago Benefits Health insurance Dental insurance Paid time off Vision insurance Retirement plan Qualifications Microsoft Office Specialist Filing Administrative experience High school diploma or GED Office management Client interaction via phone calls Full Job Description Company Overview Home Paramount is a family-owned and operated company founded in 1939. We rank among the largest pest management firms in the United States and are committed to a long-term strategy of growth through excellent customer service. Summary We are seeking to hire experienced administrative personnel for a Branch/Office Administrator position. The primary responsibilities of the Branch/Office Administrator involve handling the day-to-day administrative duties of the branch. This full-time employment opportunity offers you experience that will advance your career, knowledge growth, and professional development. Responsibilities As a Branch/Office Administrator your daily duties will include, but may not be limited to: Make phone calls to customers to confirm appointments for the following day. Making changes to the service schedules to reflect canceled, moved, or new appointments.

• Call customers to arrange payment on delinquent accounts as needed.
• Call customers whose contract warranty has expired, reminding them that payment is due, and collect payment when possible.
• Answer calls from customers and corporate personnel regarding various issues.
• Conduct collection calls to customers to secure payment on outstanding accounts.
• Office duties including but not limited to typing, filing, and other administrative duties as assigned.

Requirements The primary requirements of a Branch/Office Administrator involve: Prior office and/or customer service experience required. High School Degree or equivalent. Ability to work off hours including up to 6 PM on weekdays and Saturdays on a rotating basis. Outstanding people skills. Comfortable making outbound and taking inbound phone calls. We are an Equal Opportunity Employer that offers competitive compensation packages and a full range of company benefits including, but not limited to: Medical, Dental, and Vision Coverage. Life and Disability Benefits. Paid Time Off, Vacation, Sick, Personal. 01(k) and

ROTH Retirement Plans Job Type:

Full-time Application Question(s): What is your desired salary?

Experience:

Administrative:

1 year (Required) Ability to

Commute:

Richmond, VA 23228 (Required)

Work Location:

In person