Front Office Administrator

Front Office Administrator - Meridian Psychotherapy Virginia Beach, VA | Full-Time About Us Meridian Psychotherapy is a growing mental health practice dedicated to providing high-quality care to individuals and families in the Hampton Roads community. Our team specializes in mental health and substance use treatment, and we pride ourselves on creating a welcoming, professional, and supportive environment for both clients and staff. Position Overview We are seeking a highly organized, personable, and detail-oriented Front Office Administrator to serve as the first point of contact for our practice. This role is critical in ensuring smooth day-to-day operations while delivering an exceptional client experience. Key Responsibilities Greet clients in a warm, professional manner and manage front desk operations Answer and route phone calls, emails, and online inquiries promptly Schedule, confirm, and manage client appointments using practice management software Verify insurance benefits and assist with basic billing inquiries Maintain accurate client records in compliance with HIPAA regulations Process intake paperwork and ensure all documentation is complete Coordinate communication between clinicians and clients as needed Manage office supplies and maintain a clean, organized reception area Support administrative tasks such as filing, scanning, and reporting Qualifications 2+ years of administrative or front office experience (healthcare or mental health preferred) Strong communication and interpersonal skills High level of organization and attention to detail Ability to multitask and manage a fast-paced environment Experience with electronic health records (EHR) systems is a plus Knowledge of insurance verification and billing processes preferred Proficient in Microsoft Office and general computer systems What We Offer Competitive hourly pay (based on experience) Supportive, team-oriented work environment Opportunity to grow within a rapidly expanding practice Paid time off and holiday pay Meaningful work that makes a difference in people's lives Schedule Monday-Friday (some flexibility may be required) Occasional evening hours may be needed How to Apply Please submit your resume along with a brief cover letter explaining why you would be a great fit for Meridian Psychotherapy. Meridian Psychotherapy is an equal opportunity employer and values diversity in the workplace.

Pay:

$15.00 - $17.00 per hour

Experience:

Medical office admin: 1 year (Required) EHR systems: 1 year (Required) HIPAA compliance: 1 year (Required)

Work Location:

In person