Job description You're the person who makes sure nothing leaves this building wrong, and that the sales floor runs the way it's supposed to. Car Credit Nation has been selling and financing cars in Winchester for 30 years, and we need an Office Manager to sit front and center in the showroom, run the sales desk, and lead the sales team day to day. Monitoring and verifying every deal and every walk-in before a car leaves the lot. We are a family-owned company with over 30 years in the automotive business. Our processes are written down, proven, and we'll train you on every one of them. What we can't train is accuracy, follow-through, and the willingness to say "not yet" when something's missing. That's what we're hiring. What you'll do Lead the sales floor Oversee the sales team's day-to-day work and keep every deal on the written process Be the link between the sales team and underwriting: get the right information to underwriting and get answers back to the floor Assign walk-ins and leads, balance the floor, and keep customers from waiting Step in for a salesperson when they're tied up: check-in, document collection, down payment discussion, credit application, etc. Stay until the last customer leaves, every day Run the showroom desk Review deals before delivery: name matches the license, address matches proof of residence, numbers match the approval, every required document present and signed Collect and receipt down payments, including deferred down payments, and follow the cash-handling process every time Verify the GPS unit locates, then print the temporary tag. If it doesn't locate, the car doesn't leave Build and maintain the digital deal file: scans named, filed, and complete Greet every walk-in, get them checked in on the tablet, look them up in our CRM, and assign them to a salesperson Answer the phone and route it: service to service, payments to the finance company, leads to the BDC. Cover BDC overflow calls when needed Handle trade-in paperwork: keys, title, documents to underwriting Take customer concerns down accurately and get them to the right person General office maintenance and upkeep What we're looking for 1+ year of office administration, bookkeeping, banking, or dealership paperwork experience (required) 1+ year leading or coordinating a small team, in any industry (required) Accurate with numbers and documents. You catch the mismatch before it goes out the door Comfortable on a computer all day and quick to learn new systems. You'll be in a CRM, a dealer management system, a file manager, and a payment portal every day Calm and professional with customers, including customers who are stressed about money, and direct with the sales team when something isn't done right Willing to jump in when the floor gets busy and step back when it doesn't Available Saturdays and able to stay late when a deal runs past close (required) Spanish is a plus, not a requirement Dealership experience helps but isn't required. If you've kept a medical office, a bank branch, or a busy front desk running without mistakes and led the people around you, we want to talk to you. Schedule and benefits 5 days a week including Saturday, 9:00 AM to 6:00 PM. Closed Sundays Late nights happen. Deals run past close, and you stay until the last customer leaves. We balance it with a late start or an early day that week Paid vacation and paid holidays Health, dental, and vision insurance 401(k) with 3% company match Annual Christmas bonus and employee discount About us Family-owned company with 30 years in the automotive business, in Winchester since the beginning. We treat our customers honestly and our team the same way. Drug-free and smoke-free workplace. How to apply Submit your resume to schedule an interview. Be ready to describe a job where accuracy mattered and how you kept mistakes from getting through, and a time you had to hold a team to a process they didn't like.

Pay:

$25.00 - $30.00 per hour Expected hours: 45.0 per week

Benefits:

401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance Application Question(s): Can you work Saturdays? Do you have a valid driver's license? Describe a job where you were responsible for checking paperwork or handling money. What were you checking for, and what happened when something didn't match? Are you ok working Overtime if we need you to stay to get a vehicle sold?

Experience:

office administration: 1 year (Required)

Work Location:

In person