We're seeking a full-time office manager for a local lawn and landscape business in Ellensburg. This position oversees administrative and operational tasks, serving as the point of contact between clients and the office. The ideal candidate must be resourceful, proactive, detail-oriented and able to work independently. Key responsibilities include client communication, scheduling, managing work orders, invoicing, advertising, and maintaining organized records. Please review the information on the position and what we have to offer to see if you would be a great fit for our business! Who are we? Tuff's Lawn & Landscape has been providing quality service since 2009 and serves Ellensburg and surrounding areas. We are proud to provide exceptional lawn care and landscaping services to our clients. We won Kittitas County's #1 Best Landscaper or Lawn Care Services the last four years. Compensation and benefits for this position include: $27 - $35 per hour (DOE) Health insurance policy Paid vacation accrual Paid holiday package Standard paid sick leave policy

Schedule:

This is a full-time, in-person position working Monday through Friday, 8:00 am to 4:30 pm (30-minute lunch break). Possible overtime during busiest season.

The position:

The office manager is the main point of contact for all clients. This position is involved in all aspects of the daily operations of the business including customer service, scheduling, employee coordination, invoicing, general office and clerical duties, advertising, and purchasing. We are looking for someone who thrives working in a fast-paced environment and enjoys coordinating work from start to finish. Effective time management, attention to detail, independent thinking and an "always learning" attitude are vital for ensuring efficient operations and meeting the needs of the company and its customers. Responsibilities - Provide excellent customer experience by handling all client communications by phone and email in a friendly and professional manner. Handle high call volume phone line. Scheduling. Schedule and coordinate appointments with clients for estimates, work completion and other visits. Coordinate daily lawn routes. Work order creation and coordination. Manage calendar and appointments for business. Ensure smooth operations between office, field crews, and customers. Customer invoicing. Coordinate crews and ensure they are set up for success. Data entry. Assist in hiring/onboarding crew members. Assess and learn new software programs as needed. Maintain office and look for ways to continuously improve and streamline for efficiency. Advertising, website, and social media management. Purchasing equipment and supplies. Assist in accounts payable. Maintaining a clean and organized office space. Run errands. A successful candidate will have these qualities and skills: Professional, courteous attitude. Confident dealing with large volume of people and different personalities. Organized and detail-oriented. Comfortable in fast-paced environment. Able to listen to instructions, learn quickly, and multitask. Self-motivated and able to work and solve problems independently. Reliable. Punctual and at work each day as scheduled. Excellent verbal and written communication skills. Conflict resolution. Able to work well independently as well as in a team. Resourceful and has good judgment in resolving problems. Able to manage multiple high priority tasks at once, prioritize, and manage time efficiently. Flexible, adaptable, and positive attitude.

Qualifications:

Proven experience in an office manager or administration role is strongly preferred. College degree in business administration or related field OR proven work experience equivalent. High proficiency with computers and software is crucial. Able to learn new programs quickly. Proficient with Microsoft Word and Excel. Knowledge of basic bookkeeping principles and office management systems and procedures. Good typing skills. Ability to understand neighborhoods and locations in Ellensburg and surrounding areas. Utilization of maps. Valid driver's license required. Please e-mail resume and cover letter through Indeed. We are excited to see if you will be a good fit for our team! Prior to final offer of employment position, a pre-employment drug screening and criminal background check may be requested.

Note:

This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. The tasks outlined are illustrations of the various types of work that may be assigned. Management reserves the right to modify, add or remove duties as necessary.

Job Type:

Full-time Base Pay:

$27.00 - $35.00 per hour

Benefits:

Health insurance Paid time off Application Question(s): This is an in-person position. Are you located in Ellensburg, WA? This is a Monday-Friday, 8:00am - 4:30pm schedule with a 30-minute lunch break. Are you looking for a full-time job? Why are you interested in this position?

License/Certification:

Driver's License (Required)

Work Location:

In person