OFFICE MANAGER / BILLING SPECIALIST

Ideal Crane Rental, Inc.

Location:

La Crosse, WI (On Site)

Typical Hours:

40 hours, Monday-Friday, or as required

Compensation:

Competitive, based on experience

ABOUT IDEAL CRANE

Ideal Crane Rental is a family-owned, full-service lifting specialist with 45+ years of experience serving homebuilders, contractors, and subcontractors. We combine experienced people with innovative technology to improve safety, equipment utilization, and employee growth.

ABOUT THE ROLE

Ideal Crane Rental is seeking an organized and dependable Office Manager / Billing Specialist to oversee daily office activities while ensuring accurate and timely billing. This role works closely with customers, drivers, operators, dispatch, service, and management and plays an important part in keeping administrative and billing processes running smoothly.

KEY RESPONSIBILITIES

Office Management Manage daily office operations and administrative activities. Answer phones, respond to emails, and assist customers and employees. Maintain organized files, records, and documentation. Order office supplies and coordinate general office needs. Support management and operations with administrative tasks. Maintain accurate information in company systems. Billing & Accounts Receivable Prepare and process customer invoices accurately and timely. Review job tickets, equipment hours, delivery information, and supporting documentation. Verify billing information and resolve discrepancies. Follow up on missing or incomplete documentation. Communicate with customers regarding invoices and billing questions. Assist with accounts receivable and collection follow-up as needed. Operations Support Work closely with dispatch, operations, service, and field personnel. Track job documentation and ensure information is complete. Help resolve administrative issues that could delay billing or customer service. Maintain accurate records for completed work.

Required:

Previous office administration, billing, accounting, or related experience. Strong attention to detail and accuracy. Strong organizational and time-management skills. Proficiency with computers and Microsoft Office. Ability to learn and use company software systems. Strong verbal and written communication skills. Professional customer service skills. Ability to manage multiple priorities and meet deadlines. Ability to work independently and as part of a team.

Preferred:

Experience with billing, accounts receivable, or invoicing. Experience in construction, equipment rental, trucking, or a service-based business. Experience working with job tickets, work orders, or equipment hours. Familiarity with accounting or billing software. The right candidate is organized, detail-oriented, dependable, and comfortable taking ownership of both office administration and billing responsibilities in a fast-paced operational environment. Benefits include medical, dental, vision, disability, paid time off, and 401(k)

EQUAL EMPLOYMENT OPPORTUNITY

Ideal Crane Rental, Inc. is an Equal Opportunity Employer. Employment decisions are based on qualifications, skills, experience, and business needs and are made without regard to any characteristic protected by applicable federal, state, or local law. Drug-Free Workplace |

DOT Random Testing Pay:

From $23.50 per hour

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person