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WV
West Virginia University
Office Administrator - Talent and Culture
Career Insights for Office Manager (General)
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What they do
An Office Manager directs administrative staff and manages workflow in a business office. Supervises clerical work, tracks office supplies, oversees maintenance for office equipment and manages budget for office expenses. May hire and train staff.
$63,805 / year median in West Virginia
+3% projected growth
Job Description
Talent and Culture at West Virginia University is currently accepting applications for an Office Administrator. About the Opportunity Reporting to the Project Manager for HR Operations, the Office Administrator is a fully on-site position that provides primary executive administrative support to the Vice President and Chief Human Resources Officer (CHRO) while supporting the operational needs of the Division of Talent and Culture. The role manages executive scheduling, correspondence, travel, meetings, and other confidential administrative functions requiring a high degree of professionalism and discretion. Additionally, the position serves as the primary point of contact for visitors, oversees office and facilities coordination, and supports invoicing, event planning, project administration, and other operational activities that ensure the efficient functioning of the division. This role requires strong organizational, communication, customer service, and project coordination skills, with the ability to manage multiple priorities in a fast-paced environment. We strongly believe in work-life balance and keeping time for things we love outside our work. WVU offers generous benefits, including: 37.5-hour work week 13 paid holidays (staff holiday calendar) 15 annual leave (vacation) days per year or more based on years of service (employee leave) 18 sick days per year (for when you're ill, for when you need time to care for sick family, for your own, or your family's, regularly scheduled medical appointments. Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in-laws as well as others considered to be members of your household living under the same roof) WVU offers a range of health insurance and other benefits 401(a) retirement savings with 6% employee contribution match, eligibility to continue health insurance, and other retiree perks. Looking for more retirement benefits information? Check out retirement health insurance benefits, retirement income, and FAQ's. Wellness programs What You'll Do Support to the Vice President & CHRO Serve as the primary Office Administrator to the Vice President and Chief Human Resources Officer. Manage a complex and dynamic calendar, including scheduling meetings, coordinating priorities, resolving conflicts, and ensuring appropriate preparation time. Coordinate travel arrangements, itineraries, accommodations, and expense documentation. Screen, prioritize, and respond to emails, phone calls, and requests on behalf of the Vice President as appropriate. Coordinate leadership meetings and ensure timely follow-up on action items and commitments. Serve as a liaison between the Vice President and internal and external stakeholders, exercising professionalism, diplomacy, and sound judgment. Handle highly sensitive and confidential information with discretion. Support executive communications and special projects as assigned. As requested, serve as a designee in University systems to approve leave requests for staff in a timely manner. Office Administration and Facilities Coordination Serve as the primary point of contact for visitors, guests, candidates, vendors, and other stakeholders entering the Talent and Culture office. Maintain a welcoming, professional, and customer-focused reception experience. Ensure the office lobby, conference rooms, common areas, and breakroom remain organized, stocked, presentable, and operational. Coordinate office supply ordering, inventory management, and equipment needs. Receive, sort, distribute, and process incoming and outgoing mail and packages. Serve as the primary support for the intercom/video door system. Monitor, respond to, or appropriately route inquiries received through departmental vanity email accounts. Coordinate building maintenance needs and submit, track, and follow up on work orders with Facilities Management and building supervisors. Identify operational issues and make recommendations to the HR Manager regarding resolutions and process improvements. Ensure Talent and Culture office spaces reflect a professional and welcoming environment for employees and visitors. Process and track invoices, reimbursements, purchasing transactions, and other financial documentation. Work with other unit administrators to ensure new hires are added to all applicable sites and lists, as well as removed from sites and lists upon leaving Talent and Culture. Build and maintain Teams sites and other collaborative technology platforms. Support division administrative processes and workflows to improve efficiency and effectiveness. Event Planning & Logistics Collaborate with colleagues to plan, coordinate, and execute meetings, retreats, trainings, recognition programs, and special events. Coordinate event logistics including scheduling, venue arrangements, catering, registration, supplies, and event communications. Prepare materials and presentations for meetings and events. Support hybrid and virtual meeting technology and event platforms. Handle event-related purchasing, invoice processing, and vendor coordination. Project Management Support & Operational Reporting Participate in project meetings and assist with tracking project timelines, deliverables, milestones, and action items. Support the development of forms, surveys, workflows, and other project tools using technologies such as Qualtrics and related software. Assist in developing infographics, presentations, and visual communications using Canva, Venngage, or similar platforms. Support cross-functional initiatives that improve Talent and Culture processes and service delivery. Other Duties as Assigned Perform other duties and special projects as assigned to support the mission and goals of the Division of Talent and Culture.