Position:

The Administrative Assistant is responsible for daily operations within the WISH Admin Department, serving as the first point of contact for calls and visitors to the WISH Community Services Building. This role provides essential support to administrative staff.

Essential Functions:

Provide administrative support to the Executive Director and Deputy Director in managing daily operations of the agency
Maintain all personnel files
Maintain organized filing systems for both physical and digital documents
Compile new employee packets; provide organizational support onboarding new employees
Track in-kind & cash donations, prepare accurate receipts, manage donor acknowledgements, utilize Boomerang donation software
Accounts Payable Support:
Requisition assistance
Receipt management assistance
Bill pay assistance
Process mail delivery for both WISH facilities
Collaborate with the Facilities Coordinator on tasks for both buildings
Utilize proficient computer literacy to perform all features of the position
Other duties as assigned supporting the agency organization

Knowledge, Abilities and Skills:

The ideal candidate will possess extensive experience and applied knowledge of technology as it relates to administrative tasks. This includes a high degree of proficiency with the full Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams, and SharePoint), as well as financial and billing platforms such as Bill.com and QuickBooks. The Administrative Assistant should be comfortable navigating and troubleshooting a wide range of applications, implementing technology-based workflows, and leveraging digital systems to enhance efficiency, accuracy, and organization.

Preferred Experience and Education:

Highschool Diploma (associate's degree preferred) AND at least 3 years of experience in an administrative role
Proven ability to manage multiple projects and tasks simultaneously
Ability to organize and set priorities
Ability to work independently and in a team environment, in an in-person setting
Strong attention to detail and accuracy in data entry
Proficiency in Microsoft Office
Experience with accounting software preferred
Excellent writing skills
Excellent interpersonal and communication skills
Must be sensitive to cultural diversity.

Required for

Employment:

Successfully complete a fingerprint, background, and criminal history check
Current First Aid/CPR certification or obtain within 30 days of employment
Current TB clearance
Must have and maintain a current Alaska driver's license and a clean driving record
Complete a 40-hour online Domestic Violence training course provided through CDVSA
Adhere to all WISH policies, procedures and protocols including confidentiality and code of ethics Relationships with

Other People:

Interacts with WISH staff, volunteers and community agencies with dignity and tact
Will not engage in intimate relationships with a person seeking or receiving services from WISH
Models' nonviolent behavior and freedom from substance abuse

Confidentiality:

Must adhere to all confidentiality requirements including, but not limited to WISH's internal policies, requirements of local, state, and federal law necessary to protect the safety, dignity and privacy of persons seeking or receiving services.

Working Conditions:

Fast paced office environment with moderate to loud noise and frequent, unscheduled interruptions
Periodic exposure to situations where individuals may be a danger to themselves or others
Occasional exposure to hazardous conditions (cigarette smoke, bodily fluids, spills, chemicals and cleaning agents, broken glass, etc.

)

Job Type:

Full-time Pay:

From $25.55 per hour

Benefits:

Dental insurance Flexible schedule Health insurance Life insurance Paid time off Retirement plan Tuition reimbursement Vision insurance Ability to

Commute:

Ketchikan, AK 99901 (Required) Ability to

Relocate:

Ketchikan, AK 99901: Relocate before starting work (Required)

Work Location:

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