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AC
Affordable Care
Dental Front Office Assistant
Career Insights for Front Office Assistant
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Based on Arkansas data
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What they do
A Front Office Assistant greets people in an office, handles calls, and provides administrative assistance for the office. Organizes files and assists with record keeping and data base management. Manages office mail, email and text correspondence. Greets visitors, clients, patients or vendors who come to an office. Answers phone calls and directs inquiries to other staff.
$34,302 / year median in Arkansas
+6% projected growth
Job Description
Dental Front Office Assistant
at Affordable Care in Conway, Arkansas, United States
Job Description
Join Affordable Dentures & Implants and Help Create Healthy, Confident Smiles!
Are you an experienced Dental Front Office Professional who enjoys helping patients and thrives in a fast-paced dental practice? Affordable Dentures & Implants is seeking a friendly, organized, and customer-focused Dental Front Desk Coordinator to be the first point of contact for our patients.
In this role, you'll play a vital part in creating an exceptional patient experience while supporting a team dedicated to transforming lives through high-quality tooth replacement solutions. If you have a passion for patient care, excellent communication skills, and experience working in a dental office, we'd love to meet you!
Why Join Us?
+ Competitive compensation
+ Career growth and advancement opportunities
+ Supportive, team-oriented work environment
+ Make a meaningful impact on patients' lives every day
+ Work alongside experienced dentists and dental professionals
+ Comprehensive new hire training and onboarding provided
What You'll Do
As our Dental Front Desk Coordinator , you will be responsible for delivering outstanding customer service while ensuring the daily operations of the front office run efficiently.
+ Welcome patients with professionalism and compassion while creating an exceptional first impression.
+ Check patients in and out while maintaining an efficient patient flow.
+ Schedule, confirm, and coordinate patient appointments.
+ Answer incoming calls and respond to patient inquiries regarding treatment, scheduling, pricing, financing, and office policies.
+ Verify and maintain accurate patient records using Dentrix .
+ Process payments, collect balances, and reconcile daily transactions.
+ Discuss financing options, including CareCredit , when appropriate.
+ Assist patients with insurance documentation and claim information.
+ Maintain accurate patient records and documentation.
+ Follow up with prospective patients and encourage scheduling.
+ Order and maintain office supplies and administrative materials.
+ Support office operations by preparing reports and administrative paperwork.
+ Maintain a clean, organized, and welcoming reception area.
+ Assist the clinical team with chairside support when needed.
+ Perform additional duties as assigned to support the success of the practice.
Qualifications
+ 2+ years of dental front office or dental receptionist experience required
+ Previous experience scheduling patients in a dental practice
+ Experience using Dentrix preferred
+ CareCredit experience preferred
+ Knowledge of dental terminology, treatment planning, and patient scheduling
+ Experience managing the full dental insurance process, including insurance verification, benefit review, claim submission, pre-authorizations, payment posting, claim follow-up, and patient financial communication
+ Excellent customer service and communication skills
+ Strong organizational and multitasking abilities
+ Ability to work efficiently in a fast-paced dental office
+ Positive attitude with a team-first mindset
+ Chairside assisting or oral surgery experience is a plus but not required