Administrive Officer Department of Ste Department of Ste Headquarters Summary You can make a difference in the world with a career the Department of Ste! We are hiring many Administrive Officers across the Bureau of Consular Affairs in various offices. The Bureau of Consular Affairs is responsible for the welfare and protection of U.S. citizens abroad, for the issuance of passports and other travel documention to citizens and nionals, and for the protection of U.S. border security and the facilition of legitime travel to the United Stes. Learn more about this agency Summary You can make a difference in the world with a career the Department of Ste! We are hiring many Administrive Officers across the Bureau of Consular Affairs in various offices. The Bureau of Consular Affairs is responsible for the welfare and protection of U.S. citizens abroad, for the issuance of passports and other travel documention to citizens and nionals, and for the protection of U.S. border security and the facilition of legitime travel to the United Stes. Learn more about this agency Overview Help Accepting applicions Locion Many vacancies in the following locions: Hot Springs, AR Los Angeles, CA San Diego, CA San Francisco, CA Centennial, CO Stamford, CT Washington, DC Miami, FL Atlanta, GA Honolulu, HI Chicago, IL Boston, MA Detroit, MI Minneapolis, MN Kansas City, MO Buffalo, NY New York, NY Cincinni, OH Philadelphia, PA San Juan, PR Dallas, TX El Paso, TX Houston, TX Saint Albans, VT Setle, WA No mching locions found. Work site options Telework eligible Yes—As determined by agency policy. Remote job No Relocion expenses reimbursed Yes—Relocion expenses may be allowed. Salary $74,678 - $121,371 per year Pay scale & grade GS 11 Promotion potential 11 Learn more about pay scale and grade Pay scale and grade determines the salary of the job. Work schedule Full-time Travel Required Occasional travel - You may be required to travel for this position. Appointment type Permanent Occupions and job series 0341 Administrive Officer Supervisory stus No Federal service type This job is in the Competitive Service Drug test Yes Security clearance Secret Position sensitivity and risk Noncritical-Sensitive (NCS)/Modere Risk Jobs require a background check and some require a security clearance . The type depends on the job. Background check type Suitability/Fitness Nional security Financial disclosure required No Some jobs require financial disclosure to identify conflicts of interests. Announcement number dCert-2026-0015 Control number 885296000 This job is open to Help Internal to an agency Current federal employees of the hiring agency th posted the job announcement. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was elimined and are eligible for priority over other applicants. Clarificion from the agency U.S. Department of Ste employees within the Bureau of Consular Affairs, and CTAP employees only Duties Help Responsible for the assembly of informion and compilion of reports dealing with production figures, stus of projects, and cost of operions. Designs, studies, and develops qualitive and quantitive da in support of management requirements and mters of evaluions and measurement. Evalues agency space utilizion, recommending facility changes through agency management. Manages the budget reling to supplies, travel, training, awards, and other budgetary expenditures, to identify and anticipe potential shortfalls or surpluses within programs as the fiscal year progresses. Analyzes agency processes, using innovive methods and established organizional tools to identify waste and inefficiencies. Requirements Help Conditions of employment U.S. Citizenship is required. Incumbent subject to random drug testing. Must be able to obtain and maintain a Secret or higher security clearance. Qualificions Applicants must meet all the required qualificion requirements described below by the closing de of this announcement. [If you are qualifying based on educion OR if there are mandory educion requirements listed below, you MUST submit a copy of your college transcript with your applicion.

NOTE:

Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing de of this announcement.

Time-In-Grade Requirements:

Federal applicants must have served 52 weeks the next lower grade to sisfy time-in-grade restrictions, per 5CFR 300, Subpart F. Applicants applying for the GS-11 grade level must meet one of the following requirements: A. Have least 1 full year of specialized experience equivalent to the GS-09 level in the Federal service which provided you with the particular knowledge, skills and abilities to perform the duties of the position. Qualifying specialized experience must demonstre the following: Experience analyzing and measuring the effectiveness, and efficiency associed with a passport opering program and/or administrive programs. Experience in preparing project and reports papers and delivering briefings. OR B. Have a Ph.D. or equivalent doctoral degree OR 3 full years of progressively higher level gradue educion leading to such a degree, or LL.M. from an accredited college or university. OR C. Have a combinion of gradue level educion and specialized experience (as described above), which is equivalent to the GS- 09 level in the Federal Service. This experience and educion together meets 100% of the qualificion requirements for this position.

Combinion of Experience and Educion:

When an applicant has less than one year of specialized experience as described in the announcement, he or she may combine successfully completed gradue-level educion with experience to meet the total qualificion requirements. Generally, 18 gradue semester hours is equivalent to 1 full-time year of gradue study (your school and department determine wh constitutes 1 full time year of gradue study). The percentage of specialized work experience and the percentage of gradue study must total least 100%.

Note:

All applicants WILL BE required to submit transcripts as verificion of educional requirement. If you fail to provide requested informion, or the informion you submit is insufficient to verify your eligibility, you may lose considerion for this position. Educion See the qualificions section of this vacancy announcement for educion requirements. When an applicant has less than one year of specialized experience as described in the announcement, he or she may combine successfully completed gradue-level educion with experience to meet the total qualificion requirements. Generally, 18 gradue semester hours is equivalent to 1 full-time year of gradue study (your school and department determine wh constitutes 1 full time year of gradue study). The percentage of specialized work experience (for example, 6 months equals 50%) and the percentage of gradue study (for example, 9 gradue hours for a GS-07 equals 50% where 18 gradue hours constitute a full time year) must total least 100%. Educion completed in foreign colleges or universities may be used to meet the educion requirements if you can show th the foreign educion is comparable to th received in an accredited educional institution in the United Stes. It is your responsibility to provide such evidence when applying. For a list of accredited organizions recognized as specializing in interpretion of foreign educion credentials, : www.naces.org/members.php . Additional informion To request a reasonable accommodion for additional time on the timed sections of the assessment, please submit your request using the "Request a Reasonable Accommodion" button within the Assessment Applicion. For all other reasonable accommodions the U.S. Department of Ste, please contact the Office of Accessibility and Accommodions (OAA) OAA@ste.gov . OAA is responsible for reviewing and adjudicing reasonable accommodion (RA) requests for the Assessment Btery being used for this announcement. The following applies to all RA requests: RA requests cover additional time on timed sections only. Applicants submitting a RA request MUST tach supporting medical documention signed by a licensed, treing medical provider. The documention should describe the nure, severity, and expected durion of the condition, identify the relevant medical condition or diagnosis, and explain the basis for the requested extension. RA requests th do not contain supporting medical documention tachments the time of initial request may be subject to further review.

Note:

 the following documents do not, on their own, qualify for automic approval of the RA request: Schedule A letters, VA benefits letters, or SSA letters. Applicants MUST submit their applicion before the vacancy closes, even if pending an accommodion decision. Applicants are encouraged to carefully follow instructions reled to medical documention provided in the vacancy announcement prior to beginning the RA process. Applicants will have 48 hours after their RA request is adjudiced to complete the assessment btery. Scores genered after the allotted timeframe will not be admissible and the applicant will not be considered further for the vacancy. If a different type of RA is needed, please contact OAA directly OAA@ste.gov . If eligible, situional telework agreements may be permitted with supervisory approval. Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to other similar positions in this Bureau for up to 240 days and may require a higher or lower security clearance. Telework eligibility and security clearance requirements may vary for such similar positions. Agency & Interagency Career Transition Assistance Program (CTAP & ICTAP): View OPM's

CTAP & ICTAP

eligibility website for more informion. You must be red in the Well-Qualified cegory and submit supporting documents under the required documents section of this announcement to receive selection priority considerion. To be considered Well-Qualified applicants must: score an 85 or above, meet Minimum Qualificions, and demonstre proficiency in some, but not all major aspects of the position. Applicants may choose up to three locions for which they may be Applicants who select San Juan, Puerto Rico as one of their preferred duty locions must meet the Spanish-language requirement for the position. Applicants must be able to communice effectively in Spanish, as required by the position. Expand Hide additional informion Candides should be committed to improving the efficiency of the Federal government, passione about the ideals of our American republic, and committed to upholding the rule of law and the United Stes Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. How you evalued You evalued for this job based on how well you meet the qualificions above. The evaluion process consists of the ApplyGov Competency Based Assessments and a crediting plan for which applicants assigned a score between 70 and 100. A resume review conducted for minimum qualificion requirements, as described in the "Qualificions" section of this announcement, of the top qualified candides based on combined total score. Resumes longer than two pages deemed ineligible and will not be considered further. Responses to questions th are not fully supported by your resume may result in a ring adjustment. You assessed on the following job-reled competencies (knowledge, skills, abilities, and other characteristics):

Non-Supervisory:

Oral Communicion, Writing, Interpersonal Skills, Problem Solving, Teamwork, Technology Oriention, Customer Service, Attention to Detail and Self-Management. Set aside least 2 hours to take the external assessments; however, most applicants complete the assessments in less time. There are timed sections th must be completed within the allotted timeframe. Your score from the external assessment (Non-supervisory ) will remain on file for 180 days, allowing you to apply for multiple DOS-announced positions without needing to retake the assessments. Top applicants may be referred to the hiring manager for further considerion. The assessment is used to measure the degree in which your background mches the competencies and KSAs required for this position. Your qualificions evalued on the following competencies: Skill in providing administrive support services. Ability to analyze stistical and narrive informion. Ability to conduct research using a variety of sources. Knowledge of administrive laws, policies, regulions, and precedents applicable to administrion of key programs. Skill in managing a budget. Applicants found to be among the top qualified candides referred to the hiring official for further considerion and possible interview. Qualified non-competitive candides must be deemed best qualified based on the applicant assessment in order to be referred to the hiring official for further considerion and possible interview. In describing your experience, please be clear and specific. We do not make assumptions regarding your experience. Oversting your qualificions and/or experience in your applicion may result in your removal from considerion. You may preview questions for this vacancy. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits th are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits . Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more informion on the specific benefits offered. Required documents Required Documents Help All required documents listed below, th are applicable to you, must be submitted to our automed system by 11:59 p.m. Eastern Time (ET) on the closing de of this announcement. 1. Resume limited to two pages showing relevant work/volunteer experience, educion and training. Include the start and end des (from month/year to month/year) and the number of hours per week worked/volunteered. Your resume serves as the basis for qualificion determinions and must support your answers to the completed online assessment questions. Resumes longer than two pages deemed ineligible and will not be considered further. 2. Transcripts, if applicable and you are qualifying based on educion . See the Qualificion and Educion sections of this announcement for more informion. If selected, an official/sealed college transcript(s) required to verify educion prior to employment. 3. Other Qualificion Documention (e.g. certifices, certificions, etc.), if applicable. See the Qualificion section of this announcement for more informion. 4. Most recent SF-50s (Notificion of Personnel Actions), if you are a current eligible DOS employee (per 3 FAM 2313.4(a)(5)), including current employees applying under a non-competitive hiring authority . The SF-50s must show: effective de, position title, series, grade, salary, tenure, position occupied, full promotion potential, and name of agency. Multiple SF-50s may be needed to show all required informion (e.g., promotion, within-grade increase, and separion SF-50s). Award SF-50s often do not show the required informion. 5. Performance appraisal, strongly encouraged for current eligible DOS employees. Submit a copy of your most recent (i.e., usually within the last 18 months) final (i.e., not a mid-year review) official (i.e., signed by the ring official and in original form) annual performance appraisal for the hiring manager's considerion. If a performance appraisal is not available, you may provide a stement and/or a stement from your supervisor explaining the reason one is not available and your servicing HR Office contact informion (name, email address, phone number).

Note:

You may be requested to provide an appraisal to the hiring official if one was not provided with your applicion. To receive a promotion, the employee's most recent performance ring must be "fully successful" or an equivalent level or higher. Employees who are tentively selected to receive a promotion required to provide performance documention within two business days of request. Servicing HR Offices may be contacted to verify performance rings. 6. Non-competitive hiring authority eligibility documention, if applicable . If you are a current eligible DOS employee applying under a non-competitive hiring authority (e.g, FS tenured employees, USUN reinstement eligibles, Schedule A), you must submit proof of non-competitive eligibility with your applicion. For informion reled to Schedule A hiring authority for individuals with disabilities OPM's hiring informion site. 7. CTAP documention, if applicable (e.g., reduction-in-force (RIF) separion notice, certificion of expected separion, etc.). In addition submit a copy of your current (or last) performance ring of record which must be least fully successful or equivalent and submit all required documents listed above th apply to you (e.g., resume, transcripts, SF-50, etc.). If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Educion . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply Help Prepare your applicion in USAJOBS To start your applicion, click Apply and we'll walk you through the process to tach a resume and any required documents. During the applicion process you can review, edit, delete, and upde your informion. We'll automically save your progress as you go, so you won't lose any changes. You have until 11:59 p.m. Eastern Time (ET) on the closing de of this announcement to complete the applicion process. STEP 1: Select the "Apply" button and follow the instructions to register or sign into

USAJOBS. STEP 2

Submit your resume. Please see the Required Documents section for specific informion th should be outlined in your resume. STEP 3: Complete the online assessment questions. STEP 4: Submit all required documention applicable to you, as listed in the Required Documents section. To learn how to view the stus of your submitted supporting documention and applicion, the Applicion Instructions section of our agency's Civil Service selection process site . Technical assistance with your on-line applicion is available through the Help Desk fedhirehelp@applygovernment.com or by calling (866) 656-6830 between the hours of 7:00 a.m. and 7:00 p.m. ET Alterne Applicion Procedures If applying online poses an extreme hardship, you may request alterne applicion procedures to submit your applicion package. Contact the Human Resources office listed on the announcement between the business hours of 8:15 a.m. and 5:00 p.m. ET least 2 working days prior to the closing de of this announcement. The applicion package for alterne applicion procedures must be submitted and received in the Human Resources office no ler than 11:59 p.m. ET on the closing de of this announcement. Paper applicions and informion sent by mail will not be accepted. Agency contact informion d CertificeProgram Phone 000-000-0000 dCert@ste.gov Address U.S. Department of Ste 1999 Dyess Ave Charleston, South Carolina 29405 United Stes Next steps After all applicion packages are received, we will review applicions and evalue applicants' qualificions. Then, in approximely two weeks after this announcement closes, we will refer candides, as described in the "How You Will Be Evalued" section, to the hiring manager for selection considerion. Your applicion stus upded up to four times during the following hiring phases: After applicions are received. After applicions are assessed to determine qualificions. After candides are referred to the hiring manager. After a selection is made. For the selected candides who receive a tentive job offer, we will conduct a suitability review and/or security background investigion th generally takes an average of least two to six months. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Required Documents Help All required documents listed below, th are applicable to you, must be submitted to our automed system by 11:59 p.m. Eastern Time (ET) on the closing de of this announcement. 1. Resume limited to two pages showing relevant work/volunteer experience, educion and training. Include the start and end des (from month/year to month/year) and the number of hours per week worked/volunteered. Your resume serves as the basis for qualificion determinions and must support your answers to the completed online assessment questions. Resumes longer than two pages deemed ineligible and will not be considered further. 2. Transcripts, if applicable and you are qualifying based on educion . See the Qualificion and Educion sections of this announcement for more informion. If selected, an official/sealed college transcript(s) required to verify educion prior to employment. 3. Other Qualificion Documention (e.g. certifices, certificions, etc.), if applicable. See the Qualificion section of this announcement for more informion. 4. Most recent SF-50s (Notificion of Personnel Actions), if you are a current eligible DOS employee (per 3 FAM 2313.4(a)(5)), including current employees applying under a non-competitive hiring authority . The SF-50s must show: effective de, position title, series, grade, salary, tenure, position occupied, full promotion potential, and name of agency. Multiple SF-50s may be needed to show all required informion (e.g., promotion, within-grade increase, and separion SF-50s). Award SF-50s often do not show the required informion. 5. Performance appraisal, strongly encouraged for current eligible DOS employees. Submit a copy of your most recent (i.e., usually within the last 18 months) final (i.e., not a mid-year review) official (i.e., signed by the ring official and in original form) annual performance appraisal for the hiring manager's considerion. If a performance appraisal is not available, you may provide a stement and/or a stement from your supervisor explaining the reason one is not available and your servicing HR Office contact informion (name, email address, phone number).

Note:

You may be requested to provide an appraisal to the hiring official if one was not provided with your applicion. To receive a promotion, the employee's most recent performance ring must be "fully successful" or an equivalent level or higher. Employees who are tentively selected to receive a promotion required to provide performance documention within two business days of request. Servicing HR Offices may be contacted to verify performance rings. 6. Non-competitive hiring authority eligibility documention, if applicable . If you are a current eligible DOS employee applying under a non-competitive hiring authority (e.g, FS tenured employees, USUN reinstement eligibles, Schedule A), you must submit proof of non-competitive eligibility with your applicion. For informion reled to Schedule A hiring authority for individuals with disabilities OPM's hiring informion site. 7. CTAP documention, if applicable (e.g., reduction-in-force (RIF) separion notice, certificion of expected separion, etc.). In addition submit a copy of your current (or last) performance ring of record which must be least fully successful or equivalent and submit all required documents listed above th apply to you (e.g., resume, transcripts, SF-50, etc.). If you are relying on your educion to meet qualificion requirements: Educion must be accredited by an accrediting institution recognized by the U.S. Department of Educion in order for it to be credited towards qualificions. Therefore, provide only the tendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Educion . Failure to provide all of the required informion as sted in this vacancy announcement may result in an ineligible ring or may affect the overall ring. How to Apply Help Prepare your applicion in USAJOBS To start your applicion, click Apply and we'll walk you through the process to tach a resume and any required documents. During the applicion process you can review, edit, delete, and upde your informion. We'll automically save your progress as you go, so you won't lose any changes. You have until 11:59 p.m. Eastern Time (ET) on the closing de of this announcement to complete the applicion process. STEP 1: Select the "Apply" button and follow the instructions to register or sign into

USAJOBS. STEP 2

Submit your resume. Please see the Required Documents section for specific informion th should be outlined in your resume. STEP 3: Complete the online assessment questions. STEP 4: Submit all required documention applicable to you, as listed in the Required Documents section. To learn how to view the stus of your submitted supporting documention and applicion, the Applicion Instructions section of our agency's Civil Service selection process site . Technical assistance with your on-line applicion is available through the Help Desk fedhirehelp@applygovernment.com or by calling (866) 656-6830 between the hours of 7:00 a.m. and 7:00 p.m. ET Alterne Applicion Procedures If applying online poses an extreme hardship, you may request alterne applicion procedures to submit your applicion package. Contact the Human Resources office listed on the announcement between the business hours of 8:15 a.m. and 5:00 p.m. ET least 2 working days prior to the closing de of this announcement. The applicion package for alterne applicion procedures must be submitted and received in the Human Resources office no ler than 11:59 p.m. ET on the closing de of this announcement. Paper applicions and informion sent by mail will not be accepted. Expand Hide how to apply Agency contact informion d CertificeProgram Phone 000-000-0000 dCert@ste.gov Address U.S. Department of Ste 1999 Dyess Ave Charleston, South Carolina 29405 United Stes Next steps After all applicion packages are received, we will review applicions and evalue applicants' qualificions. Then, in approximely two weeks after this announcement closes, we will refer candides, as described in the "How You Will Be Evalued" section, to the hiring manager for selection considerion. Your applicion stus upded up to four times during the following hiring phases: After applicions are received. After applicions are assessed to determine qualificions. After candides are referred to the hiring manager. After a selection is made. For the selected candides who receive a tentive job offer, we will conduct a suitability review and/or security background investigion th generally takes an average of least two to six months. Expand Hide next steps Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probionary period Privacy Act Reasonable accommodion policy Selective Service Signure and false stements Social security number request Additional locions Centennial, CO Stamford, CT Washington, DC Miami, FL Atlanta, GA Honolulu, HI Chicago, IL Boston, MA Detroit, MI Minneapolis, MN Kansas City, MO Buffalo, NY New York, NY Cincinni, OH Philadelphia, PA San Juan, PR Dallas, TX El Paso, TX Houston, TX Saint Albans, VT Setle, WA Overview Help Accepting applicions Locion Many vacancies in the following locions: Hot Springs, AR Los Angeles, CA San Diego, CA San Francisco, CA Centennial, CO Stamford, CT Washington, DC Miami, FL Atlanta, GA Honolulu, HI Chicago, IL Boston, MA Detroit, MI Minneapolis, MN Kansas City, MO Buffalo, NY New York, NY Cincinni, OH Philadelphia, PA San Juan, PR Dallas, TX El Paso, TX Houston, TX Saint Albans, VT Setle, WA No mching locions found. Work site options Telework eligible Yes—As determined by agency policy. Remote job No Relocion expenses reimbursed Yes—Relocion expenses may be allowed. Salary $74,678 - $121,371 per year Pay scale & grade GS 11 Promotion potential 11 Pay scale and grade determines the salary of the job. Work schedule Full-time Travel Required Occasional travel - You may be required to travel for this position. Appointment type Permanent Occupions and job series Supervisory stus No Federal service type This job is in the Competitive Service Drug test Yes Security clearance Secret Position sensitivity and risk Jobs require a and some require a . The type depends on the job. Background check type Financial disclosure required No Some jobs require to identify conflicts of interests. Announcement number dCert-2026-0015 Control number 885296000