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KD
Kimbrough Dental Care
Front Desk
Career Insights for Front Office Assistant
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Scorecard
Based on Arkansas data
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What they do
A Front Office Assistant greets people in an office, handles calls, and provides administrative assistance for the office. Organizes files and assists with record keeping and data base management. Manages office mail, email and text correspondence. Greets visitors, clients, patients or vendors who come to an office. Answers phone calls and directs inquiries to other staff.
$34,302 / year median in Arkansas
+6% projected growth
Job Description
Overview We are seeking a dynamic and organized Front Desk professional to serve as the welcoming face of our organization. You will ensure that the office runs smoothly by managing patient interactions, appointments and administrative task. You must be a multi-tasker and enjoy working with people. Responsibilities Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly Answer phone calls and respond to emails or messages. Schedule, confirm and reschedule appointments. Check patients in and out for their visits. Collect payments Maintain and update patient records. Keep the schedule full and organized. Handle patient questions and resolve concerns. Skills Strong communication and customer service skills. Basic computer skills and experience with dental practice management software. Maintain patient confidentiality. Bilingual is a plus.