Glance:

A Front Office Representative is responsible for performing front office duties including patient care activities, front office check-in and check-out, scheduling, verifying medical insurance, and scheduling and confirming appointments.

Location & Schedule:

Work schedule-Monday through Friday. Reporting to our Payson clinic.

Pay:

$15.51/hr.

$16/hr.

Duties & Responsibilities Establishes, updates and maintains all client databases and scheduling of consumer appointments. Coordinates transportation as clinically necessary/appropriate. Processes medication issues and prior authorizations. Processes and monitors lab results. Schedules medication, counseling, and intake appointment. Completes intake referrals and screening. Answers all incoming phone calls by third ring. Confirms/updates consumer contact information. Verifies consumer eligibility/enrollment prior to appointment: AHCCCS, RBHA/agency, Limited Income Subsidy, Medicare Part D. Collects client fees/copay.

Requirements:

High School Diploma or G.E.D required Completion of a Medical Assistant training program highly preferred. Medical Assistant Certification preferred 1-2 years of experience in a medical or behavioral health background preferred Requires prior clerical experience, preferably in a behavioral health setting (Consideration given for course work in lieu of part of the experience requirements) Must have fingerprint clearance issued by the Arizona Department of Public Safety or be eligible to receive upon job offer. Bilingual (English/Spanish) preferred

What We Offer:

3 weeks of PTO your 1st year of employment, with increased accruals after continued service! 10 paid holidays Low-cost medical, dental and vision insurance, short-term/long-term disability and life insurance for employees We will help you save for retirement

40% company match up to a 10% deferral into your SB&H retirement account! Career Development
Benefit from our culture of internal promotion! We help you with your higher education goals
Reduce your tuition costs with our tuition reimbursement program & discount degree programs!

Employee Assistance Program, Health & Wellness and much more! About SB&H Southwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well-established voice in the community with more than 115 sites, over one thousand employees, and 40 years' experience. At Southwest Behavioral & Health Services, we are deeply committed to Diversity, Equity, and Inclusion (DEI). We believe that fostering an inclusive and equitable environment for both our employees and the individuals we serve is essential to our mission. SB&H remains dedicated to creating a workplace where all team members feel valued, respected, and empowered, and where diverse perspectives are celebrated. We also strive to ensure that the communities we serve receive compassionate, culturally responsive care in a welcoming and affirming space. Our commitment to DEI is unwavering, and we will continue to build an organization that reflects these values in everything we do. To learn about Southwest Behavioral & Health Services mission, values and services please review our website at https://www.sbhservices.org/ (https://www.sbhservices.org/) Mission and Values Our teams are working hard to ensure our Mission and Values are continuously modeled throughout our organization and in all of our daily interactions. Delivering compassionate care to enhance lives and improve communities. Compassion Integrity Quality Empowerment Innovation Trust SB&H is a drug-free workplace, drug screening required. Southwest Behavioral & Health Services is an Equal Employment Opportunity Employer. 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Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Required High School or better Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. 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