Description:

Assist with the overall operations of the Department of Housing and Residence Life. Provide quality customer service to all constituents (students, parents, colleagues) through working the main office front desk. Handle mass departmental communications. Issue, collect, and inventory keys and access cards. Submit, track, and follow up on work orders and purchase requisitions. Submit, track, and follow-up on various p-card purchases. Provide quality customer service at HRL front desk. Greet constituents in a timely, professional, and friendly manner. Accurately answer questions, seek for understanding rather than agreement. Utilize Outlook to maintain departmental and professional staff calendars Utilize Outlook to respond to, and maintain record of, departmental emails. Regularly submit updates for HRL external and internal websites. About us For over 100 years, Embry-Riddle has been the world's leading aviation and aerospace university, educating more than 30,000 students across residential campuses in Daytona Beach, Florida, and Prescott, Arizona, as well as through a global network of Worldwide locations and online programs. With more than 165,000 alumni around the world, our impact reaches every corner of the aerospace, aviation, defense and technology industries. Today, our faculty, researchers and professional staff are advancing innovation across aviation, space, artificial intelligence, cybersecurity, autonomous systems and next-generation engineering. Working alongside industry leaders, government agencies and innovators, they are solving real-world challenges and shaping the technologies that will define tomorrow. Whether you are an educator, researcher, administrator, technologist or industry professional, your work at Embry-Riddle will contribute to something bigger than a job. Join a community driven by discovery, purpose and excellence—and help shape the future of aerospace.

Generous Time Off:

Enjoy up to 18 days of paid leave in your first year, including 3 days granted upon hire and 15 days accrued throughout the year. You'll also receive 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year's Day.

Tuition Coverage:

Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26.

Retirement Contributions:

ERAU contributes 6% of your base salary to your retirement plan and offers a 4% matching contribution - with no vesting period.

Personal Leave:

Relax with 15 days of personal leave for non-exempt employees or 18 days for exempt full-time employees in your first year. The hourly rate for this role is $16.00-17.00 . The final offer will be based on the candidate's skills, qualifications, and experience, as well as applicable state regulations, internal equity, and business needs, and may fall outside of the stated range. Qualifications High school (or GED) level ability in spelling, grammar, basic composition, and math. Required skills, knowledge, abilities: Customer Service Microsoft Office Suite Preferred Qualifications To submit your application for this opportunity, please visit the Embry-Riddle Career Site and search for requisition number R311906 . Please attach all relevant materials to your application when you apply online.

Complete submissions include:

Cover letter Resume Contact information for at least three professional references (please note that references may be contacted as part of the interview/screening process) Current Embry-Riddle employees: Please apply directly through the ERAU Employee Hub Central application within Workday. Embry-Riddle is committed to fostering a workplace where all individuals are valued and respected. We strive to ensure that all faculty, staff, and students are treated fairly and provided equal opportunities for employment, advancement, compensation, training, and other benefits of employment. Embry-Riddle makes employment decisions — including hiring, promotions, compensation, and other terms of employment — based on individual merit, qualifications, and abilities. Embry-Riddle is strongly opposed to discrimination and harassment, and such behavior is prohibited by university policy. Embry-Riddle does not discriminate on the basis of race, color, national origin, sex, disability, veteran status, predisposing genetic characteristics, age, religion, or pregnancy status, or any other status protected by federal, state, or local law, in its employment, educational programs, admissions policies, financial aid, or other school-administered programs or activities. For further information, please visit our website . Embry-Riddle is not seeking assistance from staffing or recruitment agencies. 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