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Bespoke Dermatology & Aesthetics

Back office/Referral Coordinator

Pay: $18–$22/hr
Posted: 3 weeks ago
Location: Arcadia, CA (Onsite)
Last Updated: 2 weeks ago
Hours: Full-Time
Expires: 9/23/2026

Career Insights for Office / Administrative Assistant (General)

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Based on California data

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What they do

An Office or Administrative Assistant performs administrative work in an office. Works in a wide variety of office settings, such as a company or business, or a government office or school. Manages paper and electronic files, uses office equipment including computers, responds to phone calls and emails, routes mail and maintains calendars and schedules.

$50,177 / year median in California

-12% projected decline

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Job Description

Back office/Referral Coordinator Bespoke Dermatology & Aesthetics Arcadia, CA Job Details Full-time $18 - $22 an hour 1 hour ago Qualifications Customer communication High school diploma or GED Full Job Description We are seeking an organized, detail-oriented Back office/Referral Coordinator to join our team. In this role, you will be the vital link between our patients, providers, medical specialists, and insurance companies. Your main goal will be to ensure patients get the specialized care they need quickly and smoothly.
Key Responsibilities:
Manage Referrals:
Submit, process and track all incoming and outgoing patient referral requests.
Insurance Approvals:
Obtain prior authorizations and insurance verifications from insurance companies.
Patient Scheduling:
Assist with scheduling follow-up appointments.
Record Keeping:
Update and maintain accurate patient information in our EMR system.
Team Communication:
Work closely with doctors, medical assistants, and our team to share medical records safely.
Patient Support:
Answer patient questions about their referrals and guide them through the process.
Qualifications and Skills:
Education:
High school diploma or equivalent required.
Experience:
Minimum 1 year of experience working in a medical office, clinic, or hospital setting preferred.
Knowledge:
Familiarity with medical terminology, insurance plans, and the prior authorization process.
Tech Skills:
Experience using EMR systems and basic computer programs.
Soft Skills:
Strong communication skills, great attention to detail, and a friendly, patient-focused attitude.