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Days Inn Duarte
Front Desk Clerk
Career Insights for Front Office Assistant
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Based on California data
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What they do
A Front Office Assistant greets people in an office, handles calls, and provides administrative assistance for the office. Organizes files and assists with record keeping and data base management. Manages office mail, email and text correspondence. Greets visitors, clients, patients or vendors who come to an office. Answers phone calls and directs inquiries to other staff.
$44,826 / year median in California
+5% projected growth
Job Description
Job Overview We are seeking an energetic and detail-oriented Front Desk Clerk to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily activities. Your enthusiasm and organizational skills will help create a positive first impression for visitors and clients alike, while efficiently handling communication and clerical tasks. This paid position offers a dynamic environment where your proactive approach and technical proficiency will shine. Duties Greet visitors, clients, and vendors with professionalism and warmth, ensuring a positive experience from the moment they arrive Manage multi-line phone systems to answer inquiries, direct calls, and relay messages promptly and accurately Maintain organized front desk area, including filing, data entry, and updating records using productivity software such as Microsoft Office and spreadsheets Handle appointment scheduling and calendar management to coordinate meetings and events efficiently Support office management tasks such as inventory control, supply ordering, and document processing using Word processing and data management tools Assist with client communication via phone, email, or in person to provide excellent customer support and resolve inquiries effectively Utilize technical skills including QuickBooks for basic bookkeeping tasks when necessary Requirements Proven clerical experience with strong office management skills in a fast-paced environment Excellent computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with spreadsheets and data entry Strong organizational skills with the ability to multitask, prioritize, and manage time effectively Exceptional customer service skills combined with professional phone etiquette and effective verbal communication Bilingual abilities are highly preferred to serve diverse client needs more effectively Experience with multi-line phone systems, filing systems, calendar management, and office productivity software is essential Technical proficiency in QuickBooks or similar accounting software is a plus but not mandatory Demonstrated ability to handle confidential information discreetly while maintaining accuracy in data entry and record keeping Personal assistant or front desk experience is advantageous for understanding client communication dynamics Join us in creating a welcoming environment where efficiency meets exceptional service! This role is perfect for someone eager to leverage their administrative expertise while making a meaningful impact through friendly interaction and organized support.