Business Sales Operations Assistant

Business Sales Operations Assistant

CROSS INTERNATIONAL TRADING INC

Glendora, CA Job Details Full-time From $3,500 a month 12 hours ago Qualifications Sourcing Teamwork Phone communication Logistics English Business development Attention to detail Client interaction via phone calls Full Job Description 【Job Overview】 We are a fast-growing international freight forwarding and logistics company. In line with our rapid expansion in the U.S. market, we are seeking a motivated, full-time Business & Operations Assistant to join our team in Glendora, CA . In this role, you will play a key part in sourcing and expanding our local logistics network, elevating our service standards, and directly contributing to the development and management of our U.S. domestic client base. 【Key Responsibilities】 1.

Business Development & Client Outreach Lead Generation:

Conduct cold outreach (via phone and email) to prospective U.S. importers based on provided target lists to uncover potential logistics and freight needs.

RFQ Acquisition:

Assist the sales team in securing Request for Quote (RFQ) opportunities and manage initial client relationship onboarding. 2.

Supply Chain & Vendor Management Carrier Compliance & Vetting:

Source, screen, and vet high-quality local trucking companies (drayage/FTL/LTL) and warehousing providers. Verify their legal credentials, including MC/DOT authority and active insurance coverage limits.

Cost Control & Negotiation:

Negotiate competitive rates with local vendors to optimize cost efficiency, and perform routine audits on vendor invoices/billing.

Site Inspections:

Conduct periodic on-site visits to partner warehouses to assess facility standards, operational workflows, and document findings through photos and reports. 3.

Market Intelligence & Compliance Support Market Insights:

Monitor and analyze U.S. Customs policies, port congestion status, and market freight rate fluctuations. Compile concise market updates for internal team alignment.

Brand Management:

Manage and update the company's LinkedIn page with industry-focused, professional content, and actively maintain the company's online reputation (e.g., Google Business reviews).

Regulatory Compliance:

Research import regulations and admissibility requirements for specific commodities (e.g., FDA, CBP, and USDA guidelines) to ensure full operational compliance. 【Qualifications & Requirements】

Strong Communication:

Proactive, outgoing, and adaptable to a fast-paced environment that includes high-volume phone and email communication.

Rapid Learning Curve:

Excellent research abilities with the knack for quickly grasping U.S. Customs regulations and international logistics workflows.

Work Ethic:

Highly detail-oriented, organized, and responsible with strong execution skills and a collaborative team mindset.

Experience:

Prior experience in logistics, freight forwarding, or international trade is preferred. Exceptional recent graduates with a strong drive to learn are also highly encouraged to apply. 【岗位综述】 我们是一家快速成长的国际货运代理公司。随着美国业务的扩张，我们需要一名全职助理加入 Glendora 办公室。你将协助公司深挖美国本土物流资源，提升专业化服务水平，并直接参与本土客户的开发与维护。 【主要职责】 业务开发与联络： 根据公司提供的清单，通过电话和邮件联系潜在客户，挖掘物流需求。 协助销售团队获取报价机会（RFQ），并进行初步的客户关系维护。 供应链资源管理： 供应商背调： 开发并筛选优质的卡车行及仓库服务商，核实其 MC/DOT 资质和保险额度。 成本控制： 与本土供应商沟通议价，获取有竞争力的费率，并审核供应商账单。 实地考察： 定期对合作仓库进行实地走访，评估设施水平并拍摄记录。 市场资讯与合规维护： 行业洞察： 关注海关政策、港口动态及市场运价波动，整理成简要的行业资讯供内部参考。 品牌维护： 运营公司 LinkedIn 账号，更新专业内容，提升公司在 Google 等平台的企业评价。 合规支持： 协助查阅特定货物的准入要求（如 FDA/CBP 规定），确保业务流程合规。 【任职要求】 中英文双语： 具备优秀的英文听说读写能力，能够独立与美国供应商和客户进行商务洽谈。 沟通能力： 沟通积极主动，能够适应电话销售/联络的工作节奏。 学习能力： 具备较强的信息检索能力，能快速熟悉海关规定和物流行业知识。 工作态度： 细致负责，具备良好的执行力和团队协作精神。 行业经验： 有物流、货代或贸易相关经验者优先，也欢迎综合素质优秀的应届生。

Job Type:

Full-time Pay:

From $3,500.00 per month Ability to

Commute:

Glendora, CA 91740 (Required)

Work Location:

In person