Answer incoming calls effectively; forward phone calls to other club extensions or take messages from callers. Greet members and guests who are visiting the club. Assist with making reservations for members.

Essential Duties and Responsibilities:

Answers the telephone; transfers calls to proper extensions; takes messages for members and staff. Greets members and guests. Filtering emails, answering emails, forwarding emails to the proper department. Provides schedule and other club information to members and guests. Sorts and distributes in-coming mail. Collects and posts outgoing mail including overnight mail services. Fulfills members' requests; for example, places phone calls and holds letters or packages. Performs general office work such as word processing, filing and operating copy machine. Works on special projects as assigned; word, excel or acrobat. Maintains supply inventories for reception area. Reports on the presence of unauthorized visitors in or around club facilities. Performs other duties required by the manager. Controls traffic flow in lobby or reception area. Maintains appearance of reception area. Maintains postage meter and postage supplies. Maintains the administration's office supplies. Assists in member experience initiatives such as, but not limited to: creating flyers, posting the flyers to the website, updating the website calendar, updating the wall calendar, updating the member roster and various other project including event announcements, always keeping materials current. Assists in reservations for dining and events when needed. Assists in member-managed clubs projects and correspondence. Education and/ or Experience Experience in Canva, Excel, Foretees, Clubessential, MemberText, Vimeo, Flippingbook, Microsoft Word, Word Processor, Kintone. Two to three years of club or hospitality experience preferred.

Pay:

$23.00 - $25.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person