Administrative Assistant II - Countywide Promotional Opportunity

COUNTYWIDE PROMOTIONAL OPPORTUNITY OPEN TO CURRENT, REGULAR COUNTY OF NEVADA EMPLOYEES WHO HAVE COMPLETED TWELVE MONTHS OF SATISFACTORY, PROBATIONARY SERVICE INTERVIEWS WILL BE HELD ON APRIL 14 FOR SELECTED CANDIDATES

The County Behavioral Health Department protects and promotes the wellbeing of the community through programs focused on mental health services, substance use prevention and treatment, crisis response, care coordination, and wellness promotion. Our team works to ensure that clients of all ages have access to high-quality, culturally responsive, and recovery-oriented behavioral health services. We are seeking a highly organized and dedicated Administrative Assistant to support this mission. This position plays an essential role in the Quality Assurance program and operations, including provider communications, documentation management, communication with the Department of Health Care Services (DHCS), ensuring compliance with state and federal requirements, audit support, and logistics assistance to ensure programs can provide services to clients. The ideal candidate thrives in a collaborative environment, is comfortable working with confidential health information, and brings strong organizational skills to a team deeply committed to supporting the well-being of our community members. Maintains liaison between Nevada County Behavioral Health and DHCS for program enrollment. Onboarding clinical and non-clinical staff, including processing paperwork and enrollment on various electronic platforms. Oversees data input into various electronic platforms and monitors these systems regularly. Enroll contracted providers into the electronic systems and respond to contractor requests for support as needed. Establish strong community relationships to help build community care networks. Oversee training compliance as outlined by state and federal regulations. Provide administrative support to the behavioral health department during various annual audit and reporting activities for various regulatory entities. Provide day-to-day supervision, guidance, and support to staff, ensuring adherence to departmental policies, timely completion of tasks, and consistent application of standardized workflows. Monitor workload distribution, identify process gaps, and implement improvements to enhance efficiency, quality of services, and compliance with state and county behavioral health regulations. Have working knowledge of Medi-Cal system to ensure programs and providers are appropriately credentialed and enrolled in the Medi-Cal billing system.

The ideal candidate will:

Provide excellent customer service utilizing emotional intelligence to assist customers and community partners. Be committed to and participate in the department's ongoing work towards diversity, inclusion, and equity. Possess excellent written and verbal communication skills, and the ability to adapt their communication style to meet the needs of both internal and external customers. Develop and prepare presentation materials to support analysis. Write and/or edit various documents, e.g., board memos, contracts, emails, etc. Be a detail oriented, self-starter who can apply critical thinking skills to daily work and special projects. Work independently, and often alone, prioritizing work and remaining flexible when priorities shift. Be software/system intuitive, possessing strong Microsoft Office suite skills, especially Excel and Word. Conduct research; gather, compile and analyze information; prepare complex spreadsheets, matrixes, tables, and charts. Knowledge and experience in the application of demographic and statistical data. Communicate daily with immediate staff, department staff, and outside agencies to gather information, coordinate actions, or resolve issues.

Level I:

Equivalent to two years of college level course work from an accredited college or university, with classes in public administration, political science, business administration, economics or a related field and one year of responsible experience in office management, administrative analysis, personnel management, budgetary analysis, or accounting. Additional qualifying experience may be substituted for the required education on a year-for-year basis. Level I I (in addition to the above ): Two years of responsible administrative experience at a level equivalent to Nevada County's classification of Administrative Assistant I. Our full-time staff members enjoy an extensive benefit package including but not limited to a generous leave program, 11 standard holidays and 3 floating holidays, CalPERS retirement, medical insurance, dental insurance, vision insurance, life insurance, flexible spending accounts for medical and dependent care expenses, and a deferred compensation plan including 401(a), 457(b), and Roth options. Nevada County also offers a tuition reimbursement program, and is a qualifying employer for the Public Service Loan Forgiveness (PSLF) program through the Department of Education. And because we care about work-life balance, we also offer flexible schedules and telework options to our staff depending on program needs! Why Nevada County? Because here, your contribution, your worth, your ideas, all have a place! We thrive on transparent and ongoing communication through employee newsletters, social media and hosted sites. We strive to be the best version of ourselves through continuous improvement. We learn and grow as a team. Great discoveries happen when people from a diverse set of backgrounds come together. Best of all, you make a difference in the lives of our community every day. Bring your whole self to our place. We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. To learn more, review the full Administrative Assistant II job description .