Human Services Screener - Countywide Promotional Opportunity

COUNTYWIDE PROMOTIONAL OPPORTUNITY OPEN TO CURRENT, REGULAR COUNTY OF NEVADA EMPLOYEES WHO HAVE COMPLETED TWELVE MONTHS OF SATISFACTORY, PROBATIONARY SERVICE

Looking to make a positive difference in people's lives? Consider working as a Human Services Screener at the Health and Human Services Agency in Nevada County. This position is best suited for individuals who enjoy interacting with people. Helping people and answering their questions is the name of this game! Strong customer service skills are vital in this position as there is a lot of interaction with customers who need our help connecting with the services to best serve them. The Human Services Screener is a specialized clerical classification. Under limited supervision, this classification supports customers with public assistance programs and applications, explains policies and procedures, gathers and verifies facts and information, initiates cases through an automated system, and makes appropriate referrals for health, social and/or employment services. Knowledge of modern office practices is key. Skills needed for this position include, but are not limited to: Explains policies, procedures, and requirements to applicants to inform them of their rights and responsibilities. Performs initial application interview for public assistance programs and services. Ensures accuracy and completion of application and declaration forms. Graduation from High School or GED plus two (2) years of full-time experience performing increasingly complex clerical office support duties comparable to the Office Assistant II classification for Nevada County. One year of experience at the Senior Office Assistant level is preferred. Experience must have included substantial public contact. This is a full-time, fully benefited position. The County of Nevada offers an extensive benefit package. In addition to a wide choice of medical plans and excellent dental and vision plans, Nevada County staff enjoy a full range of other benefits including complementary and voluntary life insurance, flexible spending accounts for medical expenses and dependent care, CalPERS retirement, a deferred compensation plan with both 457(b) and Roth options, and a tuition reimbursement program. Nevada County is also a qualifying employer for the Public Service Loan Forgiveness (PSLF) program through the Department of Education. Why Nevada County? Because here, your contribution, your worth, your ideas, all have a place. We thrive on transparent and ongoing communication through employee newsletters, social media and hosted sites. We strive to be the best version of ourselves through continuous improvement. We learn and grow as a team. Great discoveries happen when people from a diverse set of backgrounds come together. Best of all, you make a difference in the lives of our community every day. Bring your whole self to our place. We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Want to learn more? Read the full job description here. .