Position Part-Time - 20 Hours Per Week Monday through Friday 9:00 a.m. to 1:00 p.m. Eligible for Bonus, Holiday and Sick Pay Job Summary The Office Assistant provides customer service to residents and guests, assists in the day-to-day operation of the 55+ HOA office, assists the HOA Board and committees as directed, assists vendors, maintains records, and helps ensure that community rules, procedures, and office operations are properly followed. Primary Responsibilities

• Maintain regular office hours and provide friendly, professional customer service to residents, guests, and vendors.
• Assist new residents with community orientation, including gate access, parking, pool and spa rules, clubhouse use, trash procedures, and other community information.
• Respond to homeowner questions and refer matters to the Manager or HOA Board when appropriate.
• Prepare and distribute notices, newsletters, correspondence, and other community communications.
• Assist with the community calendar, bulletin boards, activity binders, and information kiosks.
• Coordinate clubhouse reservations and conduct post-event inspections.
• Assist with monthly statement process.
• Maintain accurate homeowner records, contact information, gate codes, and vehicle information.
• Maintain an inventory of Association keys and track keys that are loaned out.
• Monitor the security camera system during office hours and report concerns or incidents to the Manager or HOA Board.
• Input water readings.
• Report property maintenance concerns and assist with coordinating vendors as needed.
• Provide the RVPA Chairman with updated information for the monthly RVPA report.
• Set up Zoom meetings and assist with other administrative tasks as needed.
• Perform other duties as assigned by the Manager or HOA Board.
• Schedule appropriate appointments on manager calendar.
• Process homeowner payments. Qualifications
• High school diploma or equivalent.
• At least two years of customer service experience.
• Proficiency in Microsoft Word and Excel.
• Strong organizational and communication skills.
• Ability to multitask, meet deadlines, and handle time-sensitive matters.
• Dependable, professional, and courteous.
• Ability to work independently and exercise good judgment.
• Strong attention to detail. Essential Requirements
• Ability to use a computer, telephone, copier/scanner, and other standard office equipment.
• Ability to remain stationary for periods of time while performing office duties.
• Ability to move throughout the community when necessary to perform job duties.
• Ability to lift up to 35 pounds.

Pay:

$22.00 - $25.00 per hour Expected hours: 20.0 per week

Work Location:

In person