SUMMARY OF MAJOR FUNCTIONS

Under the direction of the Chief Executive Officer, the Program Administrator - B&C is responsible for the training, supervision, and monitoring of medication support services and waivered health condition support services provided by designated, trained staff, in compliance with Community Care Licensing (CCL) supervision and health condition requirements. DUTIES Oversee the program milieu of the residential setting, including development of the treatment schedule according to state and County contract requirements. Ensure adherence to state and County agency standards for licensing, certification, and accreditation, and maintain required licensing for DSS. Manage budgets, including controlling expenses and generating revenue. Assist QA in ensuring client documentation is completed in accordance with documentation standards. Oversee the hiring, orientation, training, evaluation, and, when appropriate, termination of staff in a timely manner. Coordinate and delegate responsibilities and duties to staff. Work with the CFO to develop staff schedules that ensure adequate coverage for service delivery within budget. Contribute to internal customer service through clear communication, responsiveness to accounting, administration, and other clinical programs, meeting deadlines, turning in paperwork on time, keeping individuals advised of schedules and appointments, and treating other employees with courtesy and respect. Provide external customer service by being tactful, diplomatic, and responsive to inquiries; interacting courteously with the public; submitting timely reports; helping solve problems for consumers; and providing high-quality service to referral sources and other stakeholders. Schedule and chair staff meetings and special meetings as necessary. Supervise the development of individualized needs and services plans and the provision of services or interventions per specific client contracts, including groups and individual sessions. Monitor, review, and complete all necessary reports for referral representatives. Assist therapists, counselors, and clients in making decisions regarding clients' problems that fall outside the normal therapeutic regimen. Support and adhere to the rules and regulations of the Board of Directors. Perform other duties as specified by the

CEO. QUALIFICATIONS

Education & Experience Licensed by CCL to act as the administrator of facility operations and care and supervision services, as required by CCL regulations for Adult Residential Facilities. Bachelor's Degree required; Master's Degree is preferred. Five (5) years of experience supervising employees. Experience with business management practices. Knowledge, Skills, and Abilities Knowledge of and ability to: Identify actual or potential problems or issues pertaining to behavioral health programs or services, address such problems, and develop or assist in developing effective resolutions Exercise appropriate judgment when making decisions or following recommendations, including consideration of how decisions or recommendations could have adverse effects Exercise appropriate judgment when handling information that may be confidential or sensitive in nature Exercise initiative, judgment, prioritization, multitasking, problem solving, and decision-making with quality results Read, understand, interpret, apply, and explain documents, requirements, policies, and procedures Effectively organize and prioritize assignments, projects, and workload to meet strict deadlines Communicate effectively, both verbally and in writing Establish and maintain effective relationships with supervisors, coworkers, and members Prepare reports and maintain accurate records Understand and carry out oral and written instructions Work independently Maintain confidentiality Maintain a professional appearance at all times Maintain appropriate and timely communication with families, significant others, and referral sources, conveying a positive professional image Implement and interpret policies and procedures, and effectively communicate sensitive information verbally and in writing to a diverse population

PRE-EMPLOYMENT REQUIREMENTS

Federal Bureau of Investigation fingerprint clearance Department of Justice fingerprint clearance Negative tuberculosis test Pass drug screening test

LICENSES

Must possess and maintain a valid government-issued identification at all times. Active CCL Adult Residential Facility administrator certification must be maintained throughout employment. Must maintain valid liability insurance as required by the State of California and a good driving record in order to be insured on the agency's insurance policy.

PHYSICAL DEMANDS

The following physical characteristics are representative of those that must be met by an employee to successfully and safely perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in the work environment. Mobility sufficient to perform the essential functions of this position safely, accurately, and in a timely manner Mental acuity to perform the essential functions of this position safely, accurately, and in a timely manner Manual skill to appropriately control and manipulate objects, tools, materials, and equipment used on the job, including a telephone and a computer Flexibility and strength to reach with hands and arms, bend, and stoop Ability to hear and understand speech at normal room levels, in person and via telephone Ability to speak in audible tones that others may understand clearly in normal conversation, in person and via telephone Ability to see, read, and distinguish colors, with or without vision aids, on computer screens and printed materials including policies, manuals, and reports Physical strength and agility to push, pull, squat, twist, turn, and lift and carry bulky objects of up to 10 pounds

Pay:

$38.04 per hour Expected hours: 40.0 per week

Benefits:

Dental insurance Health insurance Life insurance Vision insurance People with a criminal record are encouraged to apply Application Question(s): Do you have a CCL Program Administrator Certification?

Work Location:

In person