Job Overview Join our dynamic healthcare team as a Front Office Medical Assistant, where your energy and dedication will directly impact patient experiences and clinic operations. In this vital role, you will serve as the first point of contact for patients, providing exceptional customer service while managing administrative tasks with precision. Your expertise in medical administrative support, EMR systems, and health information management will ensure smooth clinic workflows and uphold the highest standards of clinical confidentiality. If you're passionate about healthcare, possess strong computer skills, and thrive in a fast-paced environment, this opportunity is perfect for you to make a meaningful difference every day. Responsibilities Greet patients warmly and manage the check-in/check-out process with professionalism and efficiency Schedule appointments using electronic health record (EHR) system. Verify patient insurance information. Review and update medical records accurately while maintaining strict adherence to HIPAA and clinical confidentiality policies. Handle phone communication with patients and provider using excellent phone etiquette and clear documentation. Experience Prior clinic experience or medical office experience is highly preferred Familiarity with EMR/EHR systems is preferred but training will be provided. Knowledge of medical terminology is preferred. Strong computer skills including proficiency in Microsoft Office Suite for administrative tasks Bilingual abilities are a plus to serve diverse patient populations effectively Demonstrated customer service skills with a focus on patient service excellence in a healthcare setting Experience with medical clinics or similar healthcare environments is advantageous Join us to be part of a dedicated team committed to delivering outstanding patient care through efficient front office operations. Your enthusiasm and expertise will help create a welcoming environment where patients feel valued and cared for from the moment they walk through our doors.
Pay:
$21.00 - $28.00 per hour Expected hours: 30.0 - 40.0 per week
Benefits:
401(k) 401(k) matching Flexible schedule Free parking Health insurance Opportunities for advancement Paid time off Paid training Retirement plan