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JMA Human Resources Management

Administrative Assistant*

Career Insights for Office / Administrative Assistant (General)

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Based on California data

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What they do

An Office or Administrative Assistant performs administrative work in an office. Works in a wide variety of office settings, such as a company or business, or a government office or school. Manages paper and electronic files, uses office equipment including computers, responds to phone calls and emails, routes mail and maintains calendars and schedules.

$50,177 / year median in California

-12% projected decline

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Job Description

Administrative Assistant ​Description Administrative Assistants/Front Office Coordinators are responsible for managing the reception area and directing calls to appropriate persons. Applicants should have excellent written and verbal communication skills, be able to multi-task, and be detail-oriented. Working in the front office means constant interactions and interruptions, so applicants must demonstrate the ability to prioritize changing situations in a calm and professional manner. This is a great opportunity for professionals with excellent customer service and computer skills. We want you if you are a warm and energetic person who will make our patients feel welcome. Responsibilities Job responsibilities include, but are not limited to, the following: Greeting patients and visitors in a prompt, courteous, and helpful manner

Answering telephones, taking messages, and directing calls to appropriate areas

Checking patients in and out; verifying and updating necessary information in medical records

Data entry, managing mail, and scanning

Filing charts, coordinating lab work, physician's report, and pre-authorizations

Maintaining appointment schedule by following office-scheduling policies

Maintaining a neat and orderly work area and lobby

Experience

One year work experience in a medical front office preferred

Knowledge of medical terminology is a plus