Job File Coordinator Confidential Spring Valley, CA Job Details Full-time $22 - $26 an hour 18 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Life insurance Qualifications Teamwork Water damage restoration Phone communication Administrative experience High school diploma or GED Organizational skills Office experience Full Job Description SERVPRO Team Sussman Katz is looking for an experienced job file coordinator to help manage water damage and mold remediation projects from start to finish. This position is office based, Monday to Friday, 8am to 5pm, and coordinates directly with field employees to assist in communication efforts to our customers and insurance companies. The ideal candidate is a go-getter, energetic, and truly enjoys providing customers with superior communication and quality service. You must be able to juggle many things at once, have a strong attention to detail, and love being on the phone.

Responsibilities:

Monitor job file status and job file audit status Maintain job file documentation Monitor and ensure client requirements are followed Review and validate initial field documentation Create preliminary estimate Daily job file coordination, including preparing job file reports, performing job file backup, and completing job file audit process Maintain internal and external communications Perform job close-out

Qualifications:

2+ year(s) of administrative or office-related experience and business experience Experience in the commercial cleaning and restoration or insurance/service industry is strongly desired Experience with job file processes and quality assurance a plus Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times Ability to remain calm and professional during tense or stressful situations Excellent organizational skills and strong attention to detail Very self-motivated and goal-oriented Capability to work in a fast-paced, team-oriented office environment Proficiency in Microsoft Office (i.e. Outlook, Word, Excel) Minimum of HSD/GED Ability to successfully complete a Servpro required background check and drug screen subject to applicable law.

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Pay:

$22.00 - $26.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person